Software not opening with Singer Futura on Windows XP

I am having the same problem with the autopunch , i too am running win xp sp2 , i have downloaded the patch , i have turned off automaic updates . and tried the to completly disable it . i think we should write to singer this isnt gwtting our moneys worth its getting a headache . what u think . they should come out with better software , it works or a while but when you shutsown and try again at later point you have to re do all the installation . is there anyone we can write to ,since singer isnt helping find a solution . if anyone comes up with solution please post . i am going bananas , i love my machine but i want to be able to import my own designs . help ....

Hello all. today i went in this site www.futura-support.com. so press this http://www.futura-support.com/downloads/patch.htm and read... you will she this ->

You have to download the patch

http://www.futura-support.com/downloads/patch.htm

I have the problem of there not being a patch for Windows 7

After much frustration with this problem, I finally went and bought a used, refurbished laptop with xp on it. Warrant lasts one year and I am ever so happy to get going again! Now, both of my machines are up and running at the same time, and I can now get my orders out on time!. I decided that when this happened, I could not afford to lose this kind of time again, so, I DO NOT CONNECT EITHER LAPTOP TO THE INTERNET, for my machines, so no possible problems ever again. I also get to use my main computer for internet only.

You all can trade places with me My cd got broke in the move And its gonna cost me an arm and leg to replace it

When i try to open C: or D: in my acer aspire 5570 (I am using Window XP), it asks me from which program? Also, my Internet Exporer prompts an error "The procedure entry point InternetGetSecurityInfoBy URLW could not be located in the dynamic link library WININET.dll.
What could be the reason for this and what is the solution?

I do not have a solution, but the same problem. Also, Hyperfont causes the same shut done. Don't we need the sp2 for the other applications on our pcs?

I will be contacting Singer and making a complaint!

Sorry no solution but I am in the same boat as eabates. I can't load autopunch and open the Futura software. I did turn off the auto updates but if I'm reading this right I have to remove the updates as well, right? I have to turn off startup type, right? I am so new at this that I need someone to bring out the crayons. Paige

This is not a solution but I have the same problem as eabates. As soon as I intall the Futura AutoPunch software I can't open the Futura embroidery software anymore. Like eabates I have turned off the auto updates; I have disabled it at STARTUP TYPE. It all worked fine until this week. Thank goodness I found this site and got the primary software working but I WANT AutoPunch too. Anyone have any additional potential solutions??? Thanks so much for just getting part of the software working again.

Ok, i dont have a solution...i have a problem, when i install the Futura software it works fine but as soon as i install the Furtura AutoPunch software i cant open the program anymore...I turned of the Automatic Updates but it still wont work. I hope someone can help me... thanks, eabates

I know what your talking about I have help others the same thing and turning off the updates is not all you should do cause it well come back ON in time you have to disable it from the Administrative Tools menu - click on Services, at the Automatic updates right click, click on properties at middle of page you well see "STARTUP TYPE" change it to Disabled. That well take care of it for good until you change it back to Automatic which you well need to do if you want an system update then you can go back to Disabled.

I just received the latest technical bulletion from Singer on this issue. The fix to the problem is listed below: My system worked perfect with Hyperfont and Autopunch after completing the process. GOOD LUCK! ------------------------------------------------------------------- REMOVING SECURITY UPDATE FOR WINDOWS XP KB917422 You must first disable the updates; otherwise as soon as you remove the update and reboot your computer, the update will automatically reload. To disable the updates: ? Left Click on Start. ? Left Click on Control Panel. ? Left Click on Security center. ? Left Click on Automatic Updates located at the bottom of the popup screen. ? Select either Notify me but.. .or Turn off Automatic updates. (You may choose the one that you prefer). ? Left Click on OK. To remove the update: ? Left Click on Start. ? Left Click on Control Panel. ? Left Click on ADD/REMOVE programs. ? Check (?1) the ?Show Updates? box at the top of the pop-up screen. ? Scroll down and look for ?Security Update for Windows XP (KB917422)? ? Left click on this update. ? Left Click on remove. ? Continue following the prompts such as Next and Finish to remove the update.