Aprox 3-4 yr old Kenmore 15892 worked perfect (?) since new. Few weeks ago would not drain. Experimented with front elctronic controls and pressed "cancel" and held a few seconds. DW then drsained out remaining rinse water. All OK until yesterday when "lock" light came on and stayed on when trying to start. Never even noticed that light coming on before but now washer does not work at all. Light won't clear by pressing "cancel". If I hold for 10 seconds, "quick rinse" lights and blinks, but then "lock" lights back up when cancel is released. No lights when door is ajar. Too many other project underway for this thing to break down now. Help?
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Re: DW won't drain and "lock" light is stuck "ON"
Joe, see if you can reset the board by pressing heated dry-normal-heated dry-normal..(new board). Old board is high temp wash-air dry-high temp wash-air dry. See if it goes back to normal. If not you probably have a stuck or shorted keypad on the overlay..not the board. Catriver...post back
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is the fan operating,if so then check your damper vent door that throttles cold air from freezer to refrige compartment they can freeze shut and a hand held hair dryer will thaw them out,then adjust its control to make sure the door moves when control is adjusted
This advise is for Kenmore Elite and Whirlpool Duet front loader washers and dryers with a Control Lock problem.
This may or may not be an indication of a serious problem. In the majority of the cases, this is a simple operator error. Nearly all these model appliances have some sort of Control Lock feature on the front panel now. This is a designed safety feature that is used to prevent small children from manipulating the controls. The controls can be easily locked or unlocked by pressing and holding the following button on the front panel:
Whirlpool Duet Washer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.
Whirlpool Duet Dryer - Press and hold the END OF CYCLE SIGNAL button for 3 seconds.
Kenmore Elite Washer - Press and hold the DRAIN/SPIN button for 3 seconds.
Kenmore Elite Dryer - Press and hold the AUTO DRY LEVEL button for 3 seconds.
These instructions may not be all inclusive for all Kenmore and Whirlpool models, but they are the most common. Chances are, if you have a Control Lock feature, the instructions will be printed on the front panel adjacent to the button that is required to lock or unlock the controls.
NOTE: These instructions may also work for newer model Maytag, Hotpoint, Admiral and Fridgidaire model front loaders as well. Refer to your owner's manual or front panel for instructions pertaining to your sepcific model.
If the Control Lock feature will not lock or unlock the appliance, unplugging the unit for AT LEAST 30 minutes is recommended in order to reset the main control board. In many cases this is all that is required to correct momentary glitches.
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Sounds like the door lock. It will not advance to spin if it thinks the door is open. There is a instruction sheet inside the unit behind the lower panel. That will give the error codes for the flashing lights.
I have the same problem. It started a few weeks ago. I did get it to work for a while by unplugging from the wall outlet. When you plug back in, you can choose one clcle and it will work. I repeated this 3 times and it went back to normal for 3 weeks until today. Trying to find a true permanent fix. unplugging and replugging resets something, will work temporarily
If the machine fills and agitates but does not drain, something is probably wrong with the drain hose or the pump. The fact that the washer fills and agitates tells you that the motor works and the belt is okay (though some units have a separate belt for the pump and direct-drive washing machines don't have belts).
1) Be sure the drain hose isn't kinked.
2) Check the tab on the lid that strikes the lid switch; if it is broken, the washer may stop during the drain cycle. Press and release the lid switch: if it doesn't click each time you do this, it's probably broken. If you're experienced at home repair, you can remove the switch, test it, and replace it if needed; otherwise, call an appliance repair service person.
3) The water pump may be broken or clogged with a small article of clothing or the controls may be broken; call an appliance repairperson.