I called a Toshiba certified repair man over 2 months ago, when he came he took the board from the TV to fix the convergence, he came back 3 weeks later and it got worse. The convergence was worse and the picture kept spinning.
So the next day he took the whole TV and now has had it for 5 weeks. He told me it would be made a priority fix, but every week he has excuses for not fixing it. Two weeks ago he told me he fixed it, and then this Tusday he said he was doing one more thing, and after that I left a message everyday for him and no one picks up or returns my calls.
I went to his shop Friday afternoon, though their timing is 9-5, no one is there, I had went there on Wednesday also and the guy there told me he would tell the boss to call me, but that never happened. This business is also not a member of BBB, what steps can I take? Thank you.
Call toshiba and ask them if they can recommend another toshiba authorized servicer
have them put your tv back together and tell them its an excessive time to wait
it ten words or less they dont know what they are doing
90 percent of the toshs fixed should be completed in two hours or less
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Ur tv convergence board that was replaced for ur tv.The 2 STK convergence ICS was old it is not new it is those 2 STK convergence ICS on the tv convegence board is dead again and some of the resistors on the board maybe shorted and dies also must replaced too.The tv convegence board was put on ur tv those parts on the convergence board are old components parts,ur must repair tv convergence board again to fixed this problems called convergence pictures problems.
Heckler, your tv has blown parts in the convergence circuit so you need to stop pulling plugs or you will do more damage to the set. The convergence IC`s will need to be replaced and probably 1 or 2 support resistors, Then the set will have to be re-converged, the shop you talked to is correct that it`s a common problem, mine failed 8 months ago in my 53" Hitachi. $400 to do that repair is pretty pricey BUT it really depends on where you live, Major sized city`s charge big rent, taxes are higher etc. etc. so tv shops overhead is higher, I would get out the phone book and start calling all the shops in your area for price quotes. Any questions??? email me back, hope this helped, Happy Holidays BMW Rider
Well, my thought is that there are a ton of knock off generic convergence IC's out there that usually hold up as long as yours did. Professionals like me will only use Sanyo original STK's. The counterfeit STK's out there are everywhere. Do some research on the web to locate Sanyo originals, they are out there.
Something is not right here. Is there any possibility that you can get the circuit designation (Rxxx) of the resistors that were "incorrect"? I am not aware of anything like this that can cause the "memory to be erased". The only memory in that area would be the factory convergence settings which can be modified from the service menu. Please try to supply the resistor IDs and I'll check on this.
First thing Do not beleive peeps about a bad card. Modules are not used in TV sets any more unles your talking about a complete board change out for a Zenith TV set. Toshiba sets do not have a card or board changeout!.. These peeps are crooks! A Toshiba set is repaired to componet level. It sounds like you may have a convergence problem or a problem inj the power supply involving the filter or couping capacitors. Seek out a pro whos an authorized servicer for Toshiba.
It wouldn't be the entire convergence board, you more than likely have a bad convergence STK-IC. Replacing the IC will take a good bit of knowledge and training as far as electronic repair is concerned, plus a complete convergence set up. In other words, unless your certified, you need to contact a tech. The convergence set up alone has driven men to drink.....