If you by accident press the start button and the cancel button at the same time it puts the washer into demo mode.To switch it off press both buttons at the same time and hold until dEND is displayed. Sometimes you have to keep trying but it will work, it did with mine ok.
Hotpoint recommend turning off the mains for ten seconds and then switching it back on before you press both buttons for five seconds. This is because like all computer driven mavhines they have a memory and the machine needs to forget.
Info direct from hotpoint. 100%
If your machine shows "test" then you need to cancel test program, I was told that you need to prass the "start/cancel" button ten the power button in either order not sure which order but it does work. this cancels the test and you need to then restart as normal.
hope this helps
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Try the plug in another socket that you know is o/k, if still no go ,then you need to remove top cover and rear panel, and check all connectins to control module/s.
Make sure the door is fully catch is fully engaged, as sometimes the spring can give out in the door handle.
After pressing different buttons and waiting 10 to 15 seconds after turning the power off, I have finally found the solution.
When you have pressed the "Start/Cancel" button to start your wash programme the LCD shows "test".
You must then press the "Start/Cancel" button which will give you the normal temperature and washing time and then importantly you must depress both the "Start/Cancel" button with the "On/Off" button which will give you a different LCD message and then it will automatically resets itself.