Sony Cyber-Shot DSC-P72 Digital Camera Logo

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Chris Tessier Posted on Sep 08, 2006
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Power/lens Problems I'm having some power/lens problems with my camera. When I turn on the power in either the picture or video mode, the green light will turn on for a split second then turn off. The lens does not come out at all. However, when I try to turn it on with the picture viewer or in the menu it works just fine. When I start with the picture viewer and then switch to the camera it turns off. Thus it seems that whenever I want to take a picture or a movie the camera doesn't work. I've tried reseting the camera but this did nothing. I've also made sure the batteries are fully charged, and in the picture viewing mode the camera indicates the batteries are fully charged. This didn't help. I would appreciate any help that is out there. Cheers. Chris

  • RYAN27 Dec 18, 2007

    yes the camera leds will not go back in.i need to get it fixed please.where do i send it to be fixed? write me back at [email protected] our call 1-201-522-9150 ASAP...

  • Anonymous Mar 18, 2014

    I HAVE 2 OF THESE CAMERAS AND NEITHER HAVE VIDEO POWER ON NIGHT VISION LIGHTS WORK NO PICTURE

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  • Posted on Sep 14, 2006
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It seems that the lense movement is jammed. Have you dropped the camera? just have a close look from the front side of the camera, does the lense assembly seems to be pressed or moved aside by some extra preassure? if no physical disalingment is visible may be some sand or dust partical is obstructing the movement of the lense assambly. needs a help from camera repair shop.

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Related Questions:

0helpful
1answer

Picturess are too green

there are advanced color correction modes,
Blue or dark pictures/videos
Keep your shooting distance inside of 2ft to 3ft, depending on
visibility and ambient light.
If you are using only one light, considering adding another light
(dual lights) or/and external flash accessory. The ideal
set-up is a combination of a light plus flash.
Consider purchasing the SeaLife Wide Angle Lens (SL975). The
fisheye lens allows you to get closer to the subject and fit more
into to picture frame.

For SeaLife camera with external light accessory (No external flash):
1) Set the camera's scene mode to Sea mode or Snorkel mode
2) Change camera's PHOTO and VIDEO White Balance
settings to DAYLIGHT.
For SeaLife camera with external light and flash accessories:
1) Set the scene mode to Ext. Flash mode
2) Change the VIDEO White Balance setting to DAYLIGHT.
For other underwater camera brands:
1) Set the Scene mode to "Auto" or "Underwater" scene
mode, as recommended by the camera manufacturer.
2) You may also need to change the White Balance setting to
DAYLIGHT depending on the camera's underwater color
correction or if pictures/video turns out red.
0helpful
1answer

I have a HP camera CW450t camera and cannot turn it on with the power button on top. I know the batteries are good because I can turn on the camera with the review button and review the pictures that I...

I had the exact same problem. What I found out was that certain types of batteries have more power to power the camera and make sure the batteries are brand new because they might have been sitting in your cabinet or where ever and run out of power and not be able to open the lens or turn the power on, and the manual (disk) that came with the camera says not to take the batteries out if the camera's on and if your lens isn't opening properly it's because your batteries are low on power. Well I hope I helped. Bye.
Dec 27, 2010 • HP Cameras
0helpful
1answer

Unit won't power up even with new batteries

Are you still using alkaline batteries? If so, alkaline batteries just don't have the power for more than a few pictures in a digital camera. Some may also have reached their shelf life, and though right out of the package may even have problems just powering startup of the camera. Digital cameras for the most part should only be used with rechargeable NiMH batteries. If you read the camera's instruction manual concerning batteries, you may see the same recommendation.

Keep in mind rechargeable NiMH batteries will save you money in the long run over alkalines, AND they'll last for at least 100 pictures per charge (and probably many many more). You'll be very pleased with their performance, and may be angry with yourself for not buying them sooner. When at the store, look on the package for a power rating of at least 2500 mah.
0helpful
1answer

Can't take pictures or video

Lens assembly is defective in your camera. If you know about camera, open it and inspect.
1helpful
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CAMERA TURNS OFF WHEN IN PICTURE OR VIDEO MODE

Does the camera turn off or does the screen go black? if the screen goes black but the power lamp stays green then the screen is just turned off (power save mode), If it’s just the screen to turn on the LCD. There are 3 buttons just to the right of the screen, press the center button.
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1answer

Power Wont stay on when in Camera mode

I have the same problem. Can anyone help please?
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3answers

Camera keeps shutting off

Have you fully charged the new batteries
0helpful
2answers

Can't take new pictures!

 Delete some images then try
Still in trouble?
Come back
1helpful
3answers

When i turn camera on shutter closes and lens goes inside, and other way round...

Try the Sony web site technical help. but I feel that there is a main board fault developed here- perhaps time for a new camera try the tech help first though
0helpful
1answer

Can't take pictures or videos

The lens block appears to be defective. If you need this pl.let us know further.
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