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Sounds like the tubing coupling isn't connected any longer or broken. At the base of the refer you can pull off the grille area. Look for the plastic tubing down there, they usually have a coupling device for the tubing that comes from the frige to the tubing that goes up the door hinge area. See if that coupling is still hooked up keeping the two lines together. You can also use a flashlight to see where the water is coming from if you have someone else push the dispensor lever while looking under the refer. If those lines are unhooked just press the tubing into the coupling as far as you can, they grab automatically. To release a tube (if ever needed) you press the little ring down on the coupling and that will release the tube so you can pull it off.
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remove the door trim and seal of all openings on the inner door panel Door speakers should be in a water proof enclosure ( available from Jaycar or like places) Make sure that the drain holes at the bottom of the door -next to the door skin fold --is clear of mud and rust.
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You have a frozen drain. You need to remove the back panel in the freezer. Do not touch anything behind the panel and don't poke anything. You need to remove as much ice from the bottom as you can. Then use boiling water to pour in the bottom section under the evaporator,I would put a towel in the unit to help catch the water. Keep adding new hot boiling water until the drain clears up and the water starts to drain. It can take a while sometimes the whole tube will freeze. You can add a duckbill to the end of the drain hose behind the unit to help stop this from happening part number 8055306 Just push it on the end of the drain line.
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The problem is the drain is clogged. Melt the ice and you will see a hole about ½" in diameter this is the drain tube. Try using a turkey baster to flush out the drain tube. You might need to use some warm water to melt the ice and then run a wire being very careful not to puncture the hose and run it down the tube to free up the drain. This tube travel down to the bottom of your refrigerator to a pan sometimes located on top of the compressor or somewhere else down there. It collects the water there to evaporate. After cleaning mix a 50 -50 solution of baking soda and water and run some down the drain tube this should help prevent future clogs. You can enter your model # at www.appliancehelponline.com for a diagram or illustration of your refrigerator. Not all models are available.
is the water coming from the water dispenser on the door or from inside the freezer ? if from the water on the door, there is no drain..if the water continues to drip from there, you have a "air leak" in the line somewhere. If the water comes from the freezer, there is always a drain line and hole there, sometimes it is behind a panel, but it is there usually covered with ice if it's dripping out onto your floor. You need to let that ice thaw and I use a small hose (6' long) that will fit in that drain hole,get it at a hardware store.. fill the hose with water and push or plaace it into that drain hole..blow that water into the drain hole so it will wash out what might be in there causing the blockage. This amount of water will go down into a catch pan (already there) and evaporate. Restart your refer and watch for it in a week or two if it's back, do it again or check the drain tube on the bottom back, for any kinks.
You have a water leak somewhere (I'm assuming this water sound is constant). If not write me back for other possible solutions.
The only place water comes into the freezer is for an ice maker or a door water dispenser. Check around the ice maker for a leak. If there is a water dispenser in the door then check the piping to it also.
There is a drain in the bottom of the freezer compartment which is there so when the frost is melted by the defrost heaters, it has somewhere to go. This drain drains into the "drip pan" (or condensate pan) in the bottom of the unit. Here the water will sit until it is evaporated into the air.
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There's a small drain in the bottom of the freezer compartment. It will clog up from time to time and cause water to pool up, then run wherever it can. So, find that little drain (small hole about the size of a dime or so) and un-clog it. you can do this with hot water and a turkey baster!
Check to see if the drain at the bottom of your freezer is plugged. When the refrigerator goes on defrost, the water has to go somewhere. Look below the coils in the freezer section and see if there is ice in the drain.