Rio CE2100 MP3 Player Logo
Marcus Songer Posted on Sep 08, 2006

My rio used to say upgrator and now its not turning on at all.

(please read everything there might be valuable information hidden somewhere Thanks!) Ok heres the scoop my Rio player worked fine for about a year or so maybe even less. Just a month ago i had it plugged into my computer and i left it there for a long time...maybe a day or so. Ok when i took it off the cord i tried to turn it on a day later and it was stuck on the RIO start-up logo. One thing i noticed was that usually when i turned my Rio on it had the logo then on the bottom in small print it would say ce2100 then it would say loading your settings..... when i tried to turn it on it only had the logo and was stuck on the logo for a long time. Then i tried holding down the On buttom multiple times and an hour later it started to turn off then turn on the the Rio logo multiple times by it self. Then after it stopped doing that it came to a blank screen with the word upgrator on the middle left side of the screen. And it was stuck like that, i couldn't turn it on or off. No matter how many times or how long i held the On button. Now when i plug my mp3 in it won't turn on at all. It won't show the connected and idle sign nothing. Just blank like a ran the battery out. Which i know i didn't because i always ran the battery out till it way empty then i would charge it so the battery shoul last longer that a little less than a year. I also tried the reset button....Nothing. I hope this helps (good luck) Marcus

1 Answer



I think when you hit the on/off power button (on top near outlet for headphones) AND hit the menu button (on side below volume dial) at same puts the Rio CE2100 into "Upgrader" mode aka "Recovery" mode. From what I've found online, basically, the firmware to the device is deleted. Trying to reinstall firmware, or reflash the device is nearly impossible. The tiny hole near the earphones is for resetting the device--use a needle (about the only thing that will fit-ouch)...but that only lets you turn it on/off if u get stuck. The tiny hole on face near display is where audio recording mic WOULD be if Rio CE2100 had one. If ANYONE knows how to escape "Recovery mode" or "Upgrader" mode please share. This is a common final result for many owners of this otherwise great mp3 player. There is some notation in online help site that says ce2100 requires 500mA from USB and says u can go to Device manager, check ur USB Root Hub, check Power tab to see how much power is being supplied to the device. Mine said 100mA, and doesn't work...but I don't know how to resolve this. =) Maybe tomorrow...or just wait for sales post-christmas. =)

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