Question about HP Compaq Proliant DL380 G1 Server

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Dl380 power supply 1 fan failure detected - HP Compaq Proliant DL380 G1 Server

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Venkatesh Kulkarni

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Update Proliant Support Pack from hp site .If problem persists Replace it.

Posted on Mar 06, 2012

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1 Answer

Dl380 g6 server not boot after power cut


Check the back for a bad power supply. You should be using dual power with dual supply. It should have indicator light on somewhere. Connect to another source if no LED is on.

Oct 20, 2012 | HP ProLiant DL380 G6 Server

1 Answer

Unable to boot HP DL380 G4 with display message no signal on the monitor


Just Clear NVRAM (by SW6 maintainance switch )/ else systemboard has to be replaced

Aug 11, 2012 | HP Compaq ProLiant DL380 G4 Server

1 Answer

Compaq dl380 g1 - 1611 Power Supply 1 Fan Failure Detected


it only ur fan problem which one of the four fan or two ,might be stuck or jammed which starts after of couple of restarts, so i sugest u to check the fans when in operation
good day

Jun 01, 2010 | HP Compaq Proliant DL380 G1 Server

1 Answer

Printer displays c-0096 on display


C0096 Image Transfer Belt pressure/retraction failure

please have this services as this is a part of the printer that is not consumable.

Code Item
C0000 Main Motor’s failure to turn
C0001 Main Motor turning at abnormal timing
C0016 Bk PC Motor’s failure to turn
C0017 Bk PC Motor’s turning at abnormal timing
C0018 Color PC Drum Motor’s failure to turn
C0019 Color PC Drum Motor’s turning at abnormal timing
C001A Color Developing Motor’s failure to turn
C00l B Color Developing Motor’s turning at abnormal timing
C0040 Suction Fan Motor’s failure to turn
C0046 Fusing Cooling Fan Motor/1 failure to turn
C0048 Fusing Cooling Fan Motor/1 or Fusing Cooling Fan Motor/2 failure to turn
C004C Ozone Ventilation Fan Motor’s failure to turn
C004D Toner Suction Fan Motor’s failure to turn
C004E Power Supply Cooling Fan Motor’s failure to turn
C004F Cooling Fan Motor 2’s failure to turn
C0060 Fusing Drive Motor's failure to turn
C0061 Fusing Drive Motor turning at abnormal timing
C0094 2nd Image Transfer Roller pres-sure/retraction failure
C0096 Image Transfer Belt pressure/retraction failure
C0098 Fusing Pressure Roller pressure/retraction failure
C0200 Cyan PC Drum Charge Corona malfunction
C0202 Magenta PC Drum Charge Corona malfunction
C0204 Yellow PC Drum Charge Corona malfunction
C0206 Black PC Drum Charge Corona malfunction
C0208 PC Drum Charge Corona malfunction
C0400 Exposure Lamp’s failure to turn ON
C0410 Exposure Lamp turning ON at abnormal timing
C0500 Heating Roller warm-up failure
C0501 Fusing Pressure Roller warm-up failure
C0510 Heating Roller abnormally low temperature
C051 1 Fusing Pressure Roller abnormally low temperature
C0520 Heating Roller abnormally high temperature
C0521 Fusing Pressure Roller abnormally high temperature
C0650 Scanner Home Sensor malfunction
C0660 Scanner overrun failure
C0900 Tray3 Elevator failure
C0910 Tray2 Elevator failure
C0950 Tray4 Elevator failure
C0960 Bypass lifting motion failure
C0990 LCT Elevator Motor malfunction(Elevator malfunction)
C0991 LCT ascent motion failure(soft limit error)
C0996 LCT Shift Motor malfunction
C0997 LCT shifting failure
C0998 LCT ejection failure
C099C LCT Shift Gate malfunction
C099D LCT communications error
C0805 Finishing option Paddle Motor malfunction
C0B20 Finishing option Stapler Unit CDdrive failure
C0B2S Finishing option Stapler Unit SlideMotor malfunction
C0830 Finishing option Aligning Bar moving mechanism malfunction
C0B39 Finishing option Front AligningMotor malfunction
C0B3A Finishing option Rear AligningMotor malfunction
C0B48 Finishing option Exit Roller pressure/retraction failure
C0B4A Finishing option Storage Roller pressure/retraction failure
C0B4C Finishing option Exit Motor malfunction
C0B50 Finishing option stapling mechanism malfunction 1
C0B55 Finishing option Staple/Folding Motor malfunction
C0B75 Finishing option Punch Cam Motor drive failure
C0B76 Finishing option Punch Unit Board malfunction
C0B77 Finishing option Punch Side Registration Motor malfunction
C0B78 Finishing option Punch Motor malfunction
C0B79 Finishing option Punch Sensor malfunction
C0B80 Finishing option Shift Motor mechanism malfunction
C0BA0 Finishing option Elevator drive malfunction
C0F30 Abnormally low toner density detected Cyan ATDC Sensor
C0F31 Abnormally high toner density detected Cyan ATDC Sensor
C0F32 Abnormally low toner density detected Magenta ATDC Sensor
C0F33 Abnormally high toner density detected Magenta ATDC Sensor
C0F34 Abnormally low toner density detected Yellow ATDC Sensor
C0F35 Abnormally high toner density detected Yellow ATDC Sensor
C0F36 Abnormally low toner density detected Black ATDC Sensor
C0F37 Abnormally high toner density detected Black ATDC Sensor
C0F3A Cyan ATDC Sensor adjustment failure
C0F3B Magenta ATDC Sensor adjustment failure
C0F3C Yellow ATDC Sensor adjustment failure
C0F3D Black ATDC Sensor adjustment failure
C1200 Standard controller configuration failure
Cl 203 File Memory mounting error
C1204 Memory capacity discrepancy
Cl 220 Image Input Time Out
C1229 Image Output Time Out
C1240 JBIG0 Error
Cl 241 JBIG1 Error
C1242 JBIG2 Error
C1243 JBIG3 Error
C1250 Compressor 0 command buffer stop failure
C1251 Compressor 1 command buffer stop failure
C1252 Compressor 2 command buffer stop failure
C1253 Compressor 3 command buffer stop failure
Cl 261 Compression hardware timeout
C1265 Extraction hardware timeout
C1279 PCI-SDRAM DMA operation failure
C1290 Compression/extraction timeout detection
C12B1 Image processing ASIC failure 1
C12B2 Image processing ASIC failure 2
C12B3 Image processing ASIC failure 3
C12B4 Image processing ASIC failure 4
Cl 2C0 Hard disk recognition error
C12C1 Hard Disk Error 1
C12C2 Hard Disk Error 2
C12C3 Hard Disk Error 3
C12C4 Hard Disk Error 4
C12C5 Hard Disk ErrorS
C12C6 Hard Disk Error 6
C12C7 Hard Disk Error 7
C12C8 Hard Disk Error 8
C12C9 Hard Disk Error 9
C12CA Hard Disk Error A
C12CB Hard disk data transfer error
C12CC Hard disk unformat
C12CF Hard disk specifications error
C12D0 Controller hardware error
C13C8 New Transfer Cleaner Unit reset-ting failure
C13CA New Fusing Unit resetting failure
C13D1 Cyan Imaging Unit EEPROM access error
C1302 Magenta Imaging Unit EEPROM access error
C13D3 Yellow Imaging Unit EEPROM access error
C13D4 Black Imaging Unit EEPROM access error
C13D5 Cyan LPH correction data down-load failure
C13D6 Magenta LPH correction data download failure
C13D7 Yellow LPH correction data download failure
C13D8 Black LPH correction data download failure
C1800 Controller start failure
C3310 CCD clamp/gain adjustment failure
C3331 MSC undefined malfunction occurring
C3332 Scanner Section undefined malfunction
C3333 Engine Section undefined malfunction
C3E00;C3E01;C3E02 NVRAM initialization failure
C3F00 Vendor connection failure
C3FFC ROM contents error upon startup(LPH)
C3FFD ROM contents error upon startup(Scanner)
C3FFE ROM contents error upon startup(PRT)
C3FFF ROM contents error upon startup(MSC)

Aug 14, 2009 | Office Equipment & Supplies

1 Answer

Fan flow error 1611 I/O


The ProLiant DL380 G3 server requires that both primary and redundant fans exist in a specific configuration in order to perform optimally. Any deviation from the specified configuration will cause one of the above error messages to occur and the internal Health LED to illuminate. In a ProLiant DL380 G3 server without the redundant fan option, the server will shut down after the error message is displayed. In a server with the redundant fan option, the internal Health LED will illuminate and the appropriate error message regarding fan redundancy will be displayed. The purpose of this document is to detail the required configuration for both primary and redundant fans.
DETAILS Both primary and redundant fans in the ProLiant DL380 G3 server must be configured to meet specific requirements in order to avoid the error messages above and in some instances, subsequent shutdown of the server.
All primary fan locations (2, 4, 5, 6 and 7) must be populated with a fan before the redundant fan locations (1, 3, or 8) are populated. If a primary fan location is left unpopulated, the server will display one or more of the error messages shown above. In addition, the internal Health LED (the top LED on the front panel of the server) will display the status of the fans.
When the redundant fan option is used, all redundant fan locations must be populated. ProLiant servers do not support partial population of redundant fans. If any redundant fan location is populated without also populating all other redundant fan locations in the server, the fan system will not be fully redundant and one or more of the error messages above will be displayed.
Figure 1 below illustrates a ProLiant DL380 G3 server configured with all eight fans installed for fan redundancy. The server airflow is divided into three zones: processor, I/O and power supply. Shared fans 4 and 7 each provide airflow for two zones. If a shared fan fails, the failure is experienced in both zones.
Figure 1: ProLiant DL380 G3 server configured with all eight fans installed for fan redundancy
The internal Health LED (the top LED on the front panel of the server) indicates failed or missing components. The internal Health LED should be observed to determine the status of the fans as follows:
RED LED: A red LED indicates that the minimum fan requirements have not been met. Minimum fan requirements indicate that all primary fan slots must be populated with functioning fans.
  • If the 1611 fan "x" is not present (where "x" is the fan location) error message is displayed at POST and the internal Health LED is red , then a primary fan is missing.

  • If the 1611 fan "x" failure (where "x" is the fan location) error message is displayed at POST and the internal Health LED is red , then a primary fan has failed.
AMBER LED: An amber LED indicates that the minimum fan requirements have been met; however, requirements for redundant fan configuration have not been met. This means that all primary fan slots are populated with functioning fans, but at least one redundant fan has either failed or is missing.
  • If the 1611 fan "x" is not present (where "x" is the fan location) error message is displayed at POST and the internal Health LED is amber , then a redundant fan is missing.

  • If the 1611 fan "x" failure (where "x" is the fan location) error message is displayed at POST and the internal Health LED is amber , then a redundant fan has failed.
Note: In a redundant fan configuration, the error message fan system not fully redundant will also be displayed at POST if any redundant fan slot is left unpopulated or if a redundant fan has failed.

Nov 21, 2008 | HP Compaq ProLiant DL580 G4 (430811001)...

1 Answer

1 and 4 fan problem


This might happen when it detects a non-functioning fan (to preserve all other components).
We've had the same problem on one of our server, one fan wouldn't start (needed more current to start it)

We had to replace the motherboard on server to make it work, since this one got it power from the MB.
A temporarily fix was: Pop fan 4 out, give it a push so it rotated and quickly insert it before it stopped, hope it won't be stopping until you receive a new motherboard.

Sep 03, 2008 | HP Compaq ProLiant DL380 G3 Server

1 Answer

Error code 1 2


I found this list of codes
Error Code Probable Cause
12 No error detected
22 Recovery from momentary Reset
32 Lamp Cover open
33 Air Filter Cover open
34 Lamp abnormality
35 Chassis Fan failure
36 Exhaust (Back Cover) or Lamp Ballast Fan failure
37 Engine (DMD or Lamp) Fan failure
38 Excess Lamp Temperature
39 Excess DMD Temperature
41 Short Detected
44 DVI Cable (between Chassis and Engine) disconnected

Feb 12, 2008 | Mitsubishi WD-62525 62" Rear Projection...

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