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The handle on my George Formen GF20G combo Grill/Griddle broke off and I need to find out how to get it fixed and if it is worth it as far as cost goes. My e-mail is [email protected] and my phone number is 912-727-3214 Thank you for your time and look forward to hearing from you.
William Piersol
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I contacted customer services at Hotpoint today and have been informed that model 11761 is no longer available and as the handles which I have been informed do not normally break they concidered as consumables they are not stocked.
I have some parts to sell-we broke the handles-very sad day because we loved this griddle. I have the controls, base unit and skillet. Respond to: [email protected]
I have same problem. Just ordered a replacement from Digi-Key. Their part # is 317-1087-ND. Their part is made by Faston, but the specs are the same as the T-KEY C1-2021. Cost is $6.92 plus $1.90 for shipping and handling.
I'd contact the manufacturer (Salton, Inc.) customer service
site for replacement parts or manuals. If they don't have them, they should know
where to send you (though if they don't, I'd seriously wonder about the
company). You might also register your opinion of the product's durability and other characteristics........(;^])
I ordered a couple replacement parts for this grill @ Fox international including the handle. Call them @ 1800-231-9786, and choose the option for the George Forman Grill. They claim to have every part for this grill.
contact these guys;
http://www.esalton.com/control/contactus
they usually help. here is the link for the manual if you need it;
http://www.esalton.com/static/manuals/GRP90WG.pdf
Hope this helps :)
The part your looking for is going to cost you 19.00 + shipping . Total at around 30.bucks. It does not pay to fix this unit. Here is an article about these grills.
Crucial product component is defined as a component that will prevent proper functioning of the entire product even though it is the only malfunctioning component. Analysis of the George Forman Grill found that there are three crucial components.
The first crucial component of the product is the thermal switch. The thermal switch is a heat-regulating device that acts as a type of circuit breaker. When the grill is turned on, the temperature of the grill is room temperature and the thermal switch will allow electricity to flow through. Once the heating elements heat the grill up to a certain temperature, the switch is triggered and stops the flow of electricity, thus cooling the grilling surface. Once the temperature cools to a predetermined temperature, the thermal switch will no longer be triggered and will reopen the circuit and continue the heating process.
The second and third crucial parts are the upper and lower heating elements. If one of these heating elements fails, only one part of the grill will heat and it will not allow for proper functioning of the grill, which is supposed to cook on both sides at time.
Could and would the three critical components be replaced or repaired if malfunctioning is another important factor in determining the overall products serviceability. A product is made up of many components and the method used to connect all of these individual parts answers the question of could a part be replace. If a part is welded to another piece or if other components have to be broken in order to remove the malfunctioning component then that part cannot be replaced and the question of would it be replaced does not need to be address.
If it is determined that a part physically could be replaced, the next question addressed is would it be replaced. The cost of the individual component verses the entire product cost, the time it takes to replace the component, and many other factors are addressed to determine if a product would be replaced.
The overall cost of the George Forman Grill studied is under $60. To purchase an individual thermal switch to repair the grill with would not be a cost effective choice because they sell for approximately $15 to $20. To remove either heating element from the heating plate, the plate needs to be damaged. The heating elements will wear out but typically not until long after the thermal switch malfunctions. Considering both of these factors, the heating elements would not be replaced and if both were to fail, it would mark the product end of life. I have seen these grills/griddles for as low as 49.95
handle as broken on my george forman is it possibe to aquire another one model no 11761
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