Bose Wave Music System CD Shelf System Logo
Dan Spence Posted on Feb 27, 2012

Radio works fine. cd player wont read discs in either of four slots. Message - Disc error.

Bose Wave System CD Shell System consisting of Radio with single disc player and triple cde player add on. About six years old.

1 Answer

Paul Curtis

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  • Contributor 51 Answers
  • Posted on Apr 27, 2012
Paul Curtis
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Joined: Feb 22, 2010
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This can often be solved by opening the cover and blowing on the optical head to displace dust and any debris that is fouling between the optics and the actuator that controls the head position. It isn't fool proof but will fix perhaps 40% of units. Take a can of air duster (aerosol blower) and blow the little pick-up form the distance of about 1 inch. It will bounce around in the wind but don't blow to hard. Give it a gentle blast and then try the player. If it doesn't work then try again this time but blow harder.

5 Related Answers

Anonymous

  • 2071 Answers
  • Posted on Jun 12, 2009

SOURCE: Bose Wave System CD does not eject

Just unplug your power supply for 3 hours to reset the unit and to dissipetate power surges.

Hope it may helps;

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Anonymous

  • 2 Answers
  • Posted on Oct 02, 2009

SOURCE: I have a bose acoustic wave,single disc model

Had the same problem. Mine the cd drive got out of alignment. Sorry to say the fix is to have it replaced. BOSE will do this for about $150. Typically this includes the one year service agreement, a full system "tune up" and a one year warrenty.

Call BOSE and they will take care of you.

Anonymous

  • 1 Answer
  • Posted on Feb 14, 2010

SOURCE: I have a Bose Wave Music System with add-on 4 cd

I had a similar problem. No discs would play and sometimes they would not eject. I solved my problem with the crevice tool on my vacuum cleaner. I vacuumed out all the openings on the unit, especially the cd slots. This discs now play and eject.

caroldon

Donald DCruz

  • 17130 Answers
  • Posted on Dec 14, 2010

SOURCE: I have the Bose Wave

Please try to put in an ordinary audio CD track and see if this is detected. If yes the optical is working, if not there is no laser scanning and the possibility of the head being faulty is high.
Now certain cleaner disks are not read and so will not be tracked. Hence the rejection but the best is for cleaning manually the laser head eye with a cotton bud very softly and without any pressing of the lens eye.
If there is still no result then watch the CD if it spins or tries to spin. If the head unit moves up or down to focus or in and out of the drive, if so the board seems to work correctly and the possibility of the optical head being the suspected fault is very high.

Ben Armstrong

  • 360 Answers
  • Posted on Nov 05, 2011

SOURCE: My Bose Wave radio/cd won`t play cd`s anymore. The

"I`ve used an aerosol air can to clean thru the cd slot"What type? not an "empty" can of paint, hairspray, chemical of some sort i hope. Compressed air at most I hope. If not, that's your Bose out the window!
The lense sounds like it needs a clean, you can buy these in disc for with tiny brushes on. Made by BIB and Allsop amongst many brands

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Bose wave radio/CD three CD changer component is playing for about 4 minutes then saying "disc error" and stopping. My primary unit is working fine.

Obviously the laser reader in the unit is picking up interference from dirt or misalignment. You may have to open it up to get to the aser parts to clean them.
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Getting disc error when cd is present.

The problem is in the laser pickup assembly, buy a CD cleaning kit and follow instructions, If that fails! it must go back to Bose for sevice the only way.
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My Bose Wave radio/cd won`t play cd`s anymore. The radio works great. The cd player worked tonite, the would stick in a certain part of a song. Very intermittent. Now tries to read the disc, then says disc...

"I`ve used an aerosol air can to clean thru the cd slot"What type? not an "empty" can of paint, hairspray, chemical of some sort i hope. Compressed air at most I hope. If not, that's your Bose out the window!
The lense sounds like it needs a clean, you can buy these in disc for with tiny brushes on. Made by BIB and Allsop amongst many brands
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Buy a quality CD radio. Bose is not quality. It is overpriced overhyped so-so quality stuff. Repairs by Bose will cost more than a better quality replacement.
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My front loader reads disc error or unplayable no matter what disc I insert. It worked just fine for about 2 years. It doesn ot get heavy cd use, but everyday radio/alarm use.

To resolve this issue, try one or all of the following:
  • The Wave® music system is designed to play commercial CDs, CD-Rs, MP3-encoded CDS and CD-RWs. If your system has trouble playing MP3 CDs, make sure the discs were recorded with compatible formats. See Cannot play MP3 CDs


  • The system may not be able to play certain CD-RW discs. Playability is dependant on how the disc was recorded, including the format it was recorded in and the actual disc used for recording.
    Note: iTunes defaults to AAC as the encoding format. In order to use iTunes to make CDs that will play on the Wave® music system, you’ll need to change the format to MP3 How to Choose Import Options


  • Different brands of CD-Rs and CD-RWs use different materials which may affect the ability of a player to read them. If you are burning your own CD-Rs or CD-RWs, experiment with different brands of discs


  • If a commercial disc won’t play, check for scratches, fingerprints or other physical damage. Try the CD in another player. If it still won’t play, there may be a problem with the disc


  • Reset the system by disconnecting the power cord from the wall for one minute, then plug the system back in
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Bose multi cd changer wont work, reads "Disc error"

I think there may be a problem with the system (defective parts) - I, too, am having this issue. I am going to contact the BBB - maybe if enough of us complain we will get a recall. To file a complaint:

http://www.bbb.org/boston/business-reviews/department-stores/the-tjx-companies-inc-in-framingham-ma-97/

Bose
PO Box 9168
The Mountains
Framingham, MA 01701

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