Question about HP (dw381a) CD-RW/DVD-ROM (Combo) Burner

CD tray opens and won't stay closed for burning

When I opened the DVD CD RW tray to put in a CD for burning and hit the "close" button, the tray closed and then opened back up. I am unable to burn CDs.

2 Answers

Anonymous

I experienced the same problem with my RCA VCR/DVD Recorder Combo, Model DRC 8320N, After talking with customer service reps and doing a number of things they suggested like unplugging the unit for over thirty minutes and then resetting, and pressing the on/off button on the remote for more than thirty seconds, I still had the problem. Since I found myself having to get another recorder anyway, and nothing to lose, so I decided to try something on my own. Solution: I removed the cover of the unit and with a ompressed gas duster, like "Kensington Dust Blaster" (availble at any electronic stores), I sprayed the area (underneath and above) where the tray opens and closes with this material and now my recorder works just fine. L.D. Carano Charlestown, RI [email protected]

Posted on Aug 31, 2007

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51 Answers

Sounds like an issue with the contact behind the button on the drive. How old is the drive? Replacements are cheap these days.

Posted on Aug 17, 2007

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