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First check the document you are printing from and make sure the paper settings on the specific document are set correctly.Then check the papersize settings on the driver,go to printers and faxes in controll panel,Right click on the ir driver,select printing properties and the printing prefences,change the papersize to the correct papersize.
then check the papersize settings on the machine under the additional usermode.
Clear the job that is stucked in the memory by pressing the monitior button (diamand with a eye sign)select print and clear the job.
Try printing again.