If not, then I suggest turning off the sansa altogether and plugging it into the computer. Then it should automatically turn on when plugged into the computer, and hopefully not shut off. Then do as stated in first few sentences.
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If your Sansa player is freezing, not charging or not turning on, the first thing to try is a reset of the unit. This will normally clear any temporary condition that may cause the player to freeze or not shut off completely, it's a bit like when your PC crashes and you need to re-start it to clear the error. Dec 28, 2020
Hi,the Sansa is a portable media player made by SanDisk. As with all portable media players, there may come a time when your Sansa freezes up for one reason or another. This can be incredibly frustrating. Fortunately, there are a handful of different methods you can use to unfreeze the player.
Instructions
Wait for the battery in the Sansa to die completely. Once the battery is dead, you can plug the Sansa into your computer and download a firmware update for your particular model (see Resources below). You can also remove the battery from the Sansa if you want to speed up the process.
Plug the Sansa back into your computer. If the computer recognizes the device, the player should begin charging right away. This will unfreeze your Sansa.
Hold the power button down for roughly 10-20 seconds. The Sansa should turn off. Wait a few seconds and then turn the player back on.
Hold down the center button and the menu button at the same time. Do this for up to 30 seconds while watching the display screen.
There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do... 1. plug the payer into your USB port. or wall charger 2. switch thje palyer on using the mechanical switch (on the side) 3. turn it off by either holding down the play button, or selecting "System" from the menu 4. The screen will go black and the battery will begin charging.
If it freezes up, wont charge or just wont turn on... slide the power button up for 15-20 seconds then turn it on. That should work everytime. good luck
the problem is when the computer freezes it sometimes can wipe the hard drive and can damage the mp3 player for good thus freezing it from turning it on and clearing the memory and thats it
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to the Sandisk website and click "Firmware Updater" to find out.
If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
My friend give me a sansa mp3 player BB0703UBB. When i charge it in my PC and i forgot to unplug sansa mp3 player BB0703UBB after half hour i plug it. But the power is not working. i cannot open and play it anymore. I try to insert it on my PC but then it says unknown device. HELP!
I had the same problem - the player needs to be unlocked (the little switch on top) to be able to charge - pretty stupid if you ask me but what can you do
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