Flustered, first thing I would check is the power. If you are using a 4 wire 240V, part of the copper ground strap just below the terminal block should be removed. You would have black on the left, white in the middle, red to the right and ground to the ground screw just below. 120V from left to center, 120V from right to center and 240V across the outside terminals. If you have it wired right check for voltage at the spark module, should have 120V at terminals L&N. If you have that voltage there and still no spark with your burner caps on (this is the ground for the spark) you more than likley have a bad spark module. Call for factory service since this is new. Catriver..post back.
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catriver, thank you very much for your fast response..i have a three wire configuration. i bought the wire from home depot and it is all grey witha green wire in the middle which ofcourse i attached to the middle bolt and the other two on the outer bolts.
i appreciate your assistance.
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