Creative Labs Zen Micro MP3 Player Logo
Jason Aiken Posted on Sep 03, 2006

Can't put songs onto the MP3 player

I had my device loaded with almost 6 GB of music, removed that music, used the removable hard disk feature, and then ran into troubles trying to reload music onto the device. I've repartitioned the device so that only 250 MB is for the Removable Disk. When I try using the Creative media library software, iTunes, or Windows Media Player, I can't get timely responses from the device or reload any tracks to it. For example, Windows Media Player took 10 hours just to verify the files on the device (I have about 32 songs on the device). Afterwards, Windows Media Player reported an I/O Error when trying to transfer a 55-track play list to the device (thread exit or application request). These same songs have been successfully copied to the device in the past. No matter what I do, I can't import new songs onto the device using any of the methods which worked before. I've tried turning the device off, removing the battery in an attempt to reset it, rebooting my machine, waiting inordinate amounts of time. Any suggestions?

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  • Posted on Sep 08, 2006
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I ALSO HAVE A ZEN MICRO, I PURCHASED IT FOR USING WITH THE NAPSTER SERVICE NAPSTER TO GO. I TO HAVE THE SAME SORT OF PROBLEM I WAS FULL OF TRACKS AND IT THEN STOPPED RESPONDING SO I DID A RE FORMATT SO ALL THE TRACKS WERE LOST. EVER SINCE THEN WHEN I TRY TO LOAD TRACKS FROM NAPSTER ALL I GET IS A TRANSFER ERROR (I/O ERROR) THESE TRACKS WERE ON IT BEFORE AND IT TAKES FOREVER TO LOAD. I HAVE TRIED CREATIVE BUT THEY WERE CRAP AND THERE EMAIL CUSTOMER SUPPORT IS A JOKE. NAPSTER TRIED TO HELP BUT AFTER 6 40 MIN CALLS STILL NOT WORKING THEY KEEP GOING OVER THE SAME THINGS. I HAVE TRIED WEBSITES LIKE THESE BUT TO NO AVAIL. DO YOU KNOW OF ANYTHING OR HAVE ANY SUGGESTIONS, I AM A COPMPLETE TECHNOPHOBE BUT I WILL HAVE A GO.

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