Hello, recently my Xerox 19-inch LCD Monitor screen just went black. When I power it up the blue power light will be solid for approx. 5 secs and the screen will light up greyish-black, then the screen loses all light and the power LED flashes. I think it's a communication problem or something? I'm trying to remove the rear case to check the inside, but I actually can't figure out how to remove the case! I removed the base and took out two screws from the back of the unit, but don't know where to go from here. I notice 4 female screw ends into the rear center of the monitor, but I'm not sure if they're a part of the removal or not. Thanks for any help you can give me! -Frank
Hello Frank, I have the same problem with my monitor. I don?t have the answer yet to resolve the problem. if you want the first of us who find the resolution will advise the other. I sent an email to Xerox to get the info to remove the cover without breaking it. regards Sylvain
Posted on Oct 06, 2006
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