I have a HP Laserjet 3330 MFP and just found out the "Fuser-Fixing film sleeve is broken. I checked the Precision Roller site and they do carry this part @USD35.00, because I am not a technician, so I wonder if I could get if done by DIY.
I called HP service department few days ago for service of my printer, but the HP staff told me there is a fee of CAD50.00 to identify the problem and would be waived if I choose to fix my printer. But my concern is, I could not get the CAD50.00 back if they quote me CAD300 to fix it.
Replacing the fixing film is a complicated process. Replacing the entire fuser assembly is much simpler, though more costly. I suggest you try finding a refurbished one on Ebay, and have a technitian install it for you. The total cost should still be well under 300.
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When you say "release it from around the roller", do you mean that the page looks like it is wrapped around the roller? If so then the fuser will possibly need replaced. Depending on how skilled you are you could try removing the fuser and disassembling it to remove the paper but it may not be possible. if you decide to try be careful not to tear the "roller". It is actually a fixing film, a thin mylar type product with a nonstick surface. It is easy to damage it and then you would have to replace the fuser for sure.
Check the fuser for the problem, look at rear of printer and open access door to fuser, look at gray plastic film if film broken replace fuser, if film has black mark replace fuser. Note replacing fuser NOT considered a user replaceable item.
is u 3380 fuser fixing film ok...if ok try to change presure roller..it below fixing film....you can take out the fixing firm or presure roller.just check the size only.if same u can combine it.
2.try to clean paper pick roller at 3380 printer..