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Question about Bush DVD2038 DVD Player

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Wont play saying unknown disk

Hi my dvd player is showing load when i put in a disk, it then comes up as unknown disk and wont play. i am using the corect region and it wont even play a disk to clean it.help!!

Posted by joanne telford on

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  • Anonymous May 25, 2008

    I record material on a disk- sony at 6hr mode. Records correctly, when I go back the next day to record more material, a"unknown disk" rejection comes up and the disk rejects. This occures from time to time, most of the time the unit operates properly. VHS coopy to DVD

  • kalami Dec 18, 2008

    used to work fine but recently moved house, everything set up in the same way but we now get "unknown disc" showing after loading finished and it won't play anything.

  • Anonymous Mar 27, 2014

    My new bluray disks will not play

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My dvd model 3003 sound like burst in side do not turn on any more no power

Posted on Aug 21, 2008

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  • 10 Answers

If the region setting is correct and won't even read a cleaning disc, there's not much you can do. Either the DVD drive or the Main board (aka MPEG board) is faulty and will have to get it repaired. I'm not sure about UK, but in Australia, Bush manufacturing warranty period for DVD players is 12 months.

Posted on Jul 29, 2007

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Hello,

how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load DVD's. The weak lens is also what's making it says "disc error" or "Unknown disc". It can still play Cd's because, Cd's does not contain large files, unlike DVD's.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all DVD's with no problem at all.

Good luck.
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