Question about Quintum TENOR 960 VoIP Terminal Server

Unable to send calls out after a change in the IP address

Hello, We have been using a Quintum Tenor CMS gateway for a while for both inbound and outbound calls. On the ISP's request, we have changed the IP and after the change, the calls will not go out of the Quintum box. Can someone give me a hint as to what might have gone wrong? Though it can receive the calls perfectly alright. - Kiran Reddy.

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I hope that you have solved this by now, but the only way to be certain about what exactly happened is by reading event log trace. Your Quintum Reseller should have this knowledge.

Posted on Jan 06, 2008

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