Question about Compaq 311280-001 - Evo N1015V 8x DVD-ROM Drive (311280001) DVD Drive

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DVD drive can read cds with no problems, but can no longer read DVDs

I haven't used the laptop in months, and the last time I used it there were no problems. Recently, I've learned that the drive will no longer read DVDs at all, but has no problems at all reading CDs of any type or burn. I've checked the drivers and removed/reinstalled the device from the Device Manager, but to no avail. Any and all assistance would be greatly appreciated!

Posted by nathanael cole on

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Anonymous

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If you have used and/or burned a DVD that wasn't tested to work successfully with your DVD-rom then there is the off chance that it ruined the DVD portion of the drive. I have had the same problem myself and unfortunately the only solution is to replace the drive or get an external drive. If your laptop is still under warranty then see what the manufacturer can do for you.

Posted on Aug 29, 2007

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