Kenmore Elite 45986 Front Load Washer Logo
Anonymous Posted on Aug 26, 2006

Kenmore Elite 459724 - F11 code

My washer keeps showing an F11 code during the regular cycle. My door lock light is off but the door won't open. I called for service and they said it would take a week. I have a washer full of clothes. My manual says F11 is an electrical problem. What is the electrical problem and why won't they tell me over the phone. Please help.

  • 1 more comment 
  • Helen7 Jun 08, 2008

    Problem F11 is intermittent. Sometimes, dl code shows up. Sometimes the machine will not start and a clicking sounds begins. or it my beep in the middle of a cycle and show F11.

  • richellex2 Jun 09, 2008

    My washer keeps throwing out the F11 code. I have done the test mode and it only gets to CO1 and then it shuts off and flashes the F11 again.

  • Anonymous Mar 18, 2014

    F11 error and not finishing cycle

×

6 Answers

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 878 Answers
  • Posted on Aug 26, 2006
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Apr 16, 2006
Answers
878
Questions
1
Helped
1201950
Points
3312

Riostar, F11 is a serial communication error. Communication between the main board and the motor control board is not being sent correctly. This could be a bad main board, motor control board or motor itself. The testing can get pretty involved. Try putting the machine in a self test mode and see if the error clears. Press Cancell, then by pressing the drain spin button once on the left side then move to the spin speed button the the right. Press this button until no-spin lights. Press the prewash button 4 times. C00 should appear in the display. Let it run it's tests, there will be 8 of them and end up on C08. If this doesn't work, it's best you wait for the service tech. Catriver...post back.

  • jrweezer Jan 06, 2011

    Thanks for the tip. Seems to be working fine for now.
    JR

×

A

Anonymous

I found that the vibration of the machine caused the relays in the motor control to malfunction causing the code to be thrown. It has happened many times to my machine and was always during or shortly after the spin cycle. I took the top cover off the machine and hung the motor control with wire zip ties so it was allowed to "float". I have done at least a hundred loads since, without a problem. I recommend someone to try this if their machine is out of warrenty before calling in a service tech.

Ad

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 3 Answers
  • Posted on Feb 26, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: Feb 26, 2009
Answers
3
Questions
0
Helped
13922
Points
10

Contact Fretting

The problem appears to be contact fretting and is very easy to fix.
It costs next to nothing and only takes a bit of work. Please see my
post on mysteryonion's page at

http://www.flickr.com/photos/mysteryonionpatch/471156850

It is dated Wed Feb 25, 2009, 11:58:03 pm, and you can search for my
name - "monettsys"

Best Wishes,

Mike Monett
www.pstca.com

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 2 Answers
  • Posted on Oct 19, 2010
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Oct 19, 2010
Answers
2
Questions
0
Helped
5090
Points
2

Get a clamp and put it over the ccu unit on the right side and securerly clamp the bottom and top shut. This worked for me. No more horror beeping sounds! No more banging the unit!

A

Anonymous

This worked for me. However, I had a load of clothes in the washer when I tried it the first time, and it would not work. When I unloaded the washer and did the self test, it worked perfectly. I was able to finish the load of clothes without a problem. THANK YOU!!! Cindy

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Aug 03, 2009
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Aug 03, 2009
Answers
1
Questions
0
Helped
4265
Points
1

The f 11/dl problem appeared after my son put a lot of detergent in his loads. Unplugging the machine to reset the alarm helped, but the problem persisted. During the self diagnostic, I notice suds in the water, even though it had gone to a second rinse prior to the test. A suggestion to use minimal of detergent, and leave the door open after the last load.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

How to run diagnostic on Kenmore elite smartwash quiet pak 9 HE4t washer? Model#110.45087401

Diagnostic mode for Kenmore Elite He3t model 110 42926 ...

iFixit https://www.ifixit.com > Answers > View > Diagnostic...
Apr 8, 2016 - With the washer empty, close the door. · Push "control/on" or "Start" · Select "Drain/Spin" · Select "No Spin" by pressing SPIN SPEED touchpad.
3 answers · 2 votes: I believe this is very similar to the model I have. Here is what I did to run a diagnostic. ...
F11 error code during Diagnostic test? - Kenmore ...
1 answer
Jan 18, 2016
SOLVED: F11 code error on Kenmore HE3 - iFixit
16 answers
Mar 3, 2011
SOLVED: f h error code - Kenmore Elite HE3 ...
9 answers
Feb 21, 2012
It seems like the washer has no power - Kenmore Elite ...
6 answers
Nov 2, 2017
More results from www.ifixit.com

Diagnostic Test; Starting The Test Mode; Test Program ...

ManualsLib https://www.manualslib.com > ... > User manual
Close the door. Select the DRAIN/SPIN cycle. Select NO SPIN by pressing the SPIN SELECT button five (5) times. Push Prewash Option button four (4)times within ...

..
3helpful
2answers

We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...

The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks
4helpful
1answer

WHAT IS A CL CODE ON MODEL 796.41022900 FRONT LOAD KENMORE ELITE WASHER,IT SHOWS INTERMITTENLY DURING WASH CYCLE

Means someone put it in controlled lock position. Just hold the Control lock button down for 5 sec or so until the light comes off. Machine isn't malfunctioning.
1helpful
1answer

I have a kenmore elite he5t washer, code f26.. dont know what is wrong with it any help would be appriciated.

DOOR SWITCH ERROR

If the door has not been opened for 3 consecutive cycles or the door switch is open while the door is locked for more than 5 seconds.

Possible Causes/Procedure

-Door not opened during 3 consecutive cycles.

1. Open and close the door.
2. Verify CCU operation by running a Diagnostic Test or any cycle.

-Door switch open while door is locked.

1. Push the door and check if it is completely closed.
2. Verify CCU operation by running a Diagnostic Test or any cycle.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.@@@@
0helpful
1answer

I'm getting an F26 code on a Kenmore Elite he5t front load washer

DOOR SWITCH ERROR

If the door has not been opened for 3 consecutive cycles or the door switch is open while the door is locked for more than 5 seconds.

Possible Causes/Procedure

-Door not opened during 3 consecutive cycles.

1. Open and close the door.
2. Verify CCU operation by running a Diagnostic Test or any cycle.

-Door switch open while door is locked.

1. Push the door and check if it is completely closed.
2. Verify CCU operation by running a Diagnostic Test or any cycle.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!!!!
2helpful
3answers

I have a Kenmore Elite Quiet Pak 4 front load washer. I keep getting the DL and F11 error. The door is locked and won't open and the cycle will not continue. I can hear a small clicking noise in the...

f11 eror is a serial coommunication error check the harness wirinbg tio the motor and cpu unit
check the drive system for worn part
check mcu motor the dl error fial code is for door lock error it will try to lock 6 times before error code is displayed that is the issue see repair clinic.com for help hope that helps
0helpful
1answer

Door Lock Problem

with panel off reach up to lock location pull down on small tab door latch will click (at this point door would pop open if it were closed ) retry operation to see if ok if code dl reappear may to replace door lock if f11 may need new control module under top rear..ck wires first ..good luck
1helpful
1answer

Random electrical problems, sometimes it works beautifully, sometimes not!

F11 = Communication between the Central Control Unit (CCU) and the
Motor Control Unit (MCU) cannot be sent correctly.
.
1. Unplug washer or disconnect power.
2. Check wire harness connections to the MCU, the motor, and
Central Control Unit (CCU).
3. Check the drive system for any worn or failed components.
4. Plug in washer or reconnect power.
5. Verify CCU operation by running a Diagnostic test or any
cycle.
6. Check the MCU by looking for operations of the drive motor.
7. Check the drive motor for powered rotations.
8. Check that the serial harness at the MCU is not mounted
upside down. The wires should be to the left when facing the
MCU connectors.

FDL=
A Door Lock Error occurs if the door cannot be locked. It will try to lock
it six times before displaying the error code.
Le code d’erreur “Verrouillage porte” apparaît s’il n’est pas possible de verrouiller la
porte. Le système effectue six tentatives de verrouillage avant d’afficher le code d’erreur.
■ Door lock mechanism is broken or removed from door.
■ Door switch/lock unit failure.
1. Unplug washer or disconnect power.
2. Check door switch/lock unit.
3. Check the wire harness connections to the door
switch/lock unit and Central Control Unit (CCU).
Not finding what you are looking for?

4,275 views

Ask a Question

Usually answered in minutes!

Top Kenmore Washing Machines Experts

Alexander

Level 2 Expert

171 Answers

Cindy Wells

Level 3 Expert

6688 Answers

vince

Level 3 Expert

2530 Answers

Are you a Kenmore Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...