Question about iRiver H10 MP3 Player

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IRiver H10 missing all text

Help! New iRiver h10 missing ALL it's menue's text. Has opening screen graphics, but nothing else. Looked on iRiver troubleshooting and no topic like it. Going to call their tech. support, but thought I's post as well. Thanks for any help

Posted by Kate Robbie on

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1 Answer

Tony Jolley

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  • 3 Answers

Try reinstalling the firmware

Posted on Jun 20, 2007

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2helpful
1answer

Iriver h10 when switch on it shows system file missing connect h

I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.

First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.

I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.

At the end after I disconnected and turn on my H10 it works perfectly.

I'm not a native English so my language could make you confused, any questions you can contact me. :)

2helpful
2answers

System files missing

I got this from another post:

1) plugged in H10 to pc that didn't have any iriver software on it
a) I've read if you press the "o" button on the iRiver H10 when connecting it will just connect as a usb mass storage device
2) the H10 now appears as a mass storage device
3) right click on the drive, and select format ( I choose quick format)
4) install the iRiverFirmware updater from http://iriveramerica.com/support/mtpupdate/
5) when you run the updater, it found the H10, then asked if the device was from USA or Europe, mine was from Europe
6) It stated that the iRiver firmware was v0.0, and would install v2.51 (I've seen v2.53 available on the european iriver website but could not download it).
7) proceed with installing the updated firmware
8) on the last screen it says, unplug to complete firmware update - NOTE press Finish first before unplugging
9) switching on the iRiver it 'rebooted' a few times and then when the menu appeared, I connected to the pc and just dropped some mp3 files into the music directory and all was okay.

hope this helps.
Also go here for the firmware directly: http://iriverinc.com/support/hd/h10_5-6gb.aspx
0helpful
1answer

System files missing



I fixed this problem for my mate, here's what I did:

1) plugged in H10 to pc that didn't have any iriver software on it
a) I've read if you press the "o" button on the iRiver H10 when connecting it will just connect as a usb mass storage device
2) the H10 now appears as a mass storage device
3) right click on the drive, and select format ( I choose quick format)
4) install the iRiverFirmware updater from http://iriveramerica.com/support/mtpupdate/
5) when you run the updater, it found the H10, then asked if the device was from USA or Europe, mine was from Europe
6) It stated that the iRiver firmware was v0.0, and would install v2.51 (I've seen v2.53 available on the european iriver website but could not download it).
7) proceed with installing the updated firmware
8) on the last screen it says, unplug to complete firmware update - NOTE press Finish first before unplugging
9) switching on the iRiver it 'rebooted' a few times and then when the menu appeared, I connected to the pc and just dropped some mp3 files into the music directory and all was okay.

hope this helps.


Here is for the Iriver H10 software:

http://iriverinc.com/support/hd/h10_5-6gb.aspx
3helpful
1answer

IRiver H10 - System files missing

please, my new iriver h10 is not open. it will say "System files missing"
0helpful
1answer

Iriver h10

This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):

Initializing H10
67
Additional information
Firmware upgrade
66
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
1
Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Note
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
3
Click [Start] to begin initializing.
Initializing H10
A
A
B
B
0helpful
1answer

H10

Male sure you have the Vista drivers/updated software from iRiver website
0helpful
1answer

System initializing

This is straight out of p. 67 of the user's manaul, available on iRiver website (it may not work if the computer does not recognize the device):

Initializing H10
67
Additional information
Firmware upgrade
66
What is firmware ?
It is the operating system that works in the H10.
iriver provides you with the latest and best features through Firmware upgrade.
You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
Manual firmware upgrade
1
Select [Option - Firmware Upgrade] from the menu in iriver plus.
Do not disconnect H10 during firmware upgrade.
Internet must be connected for the "Firmware Update" function.
Change to "Player must be connected to the PC for Firmware Upgrade function.
Note
Please initialize H10 player in the following cases.
All music, pictures, text, and data will be erased from the player during this initialization.
- if there appears to be corruption on the internal hard drive.
- if an error message displays and the player doesn't boot properly.
1 Connect the player and PC using the cable supplied with the player.
Open iriver plus.
Select [Option-Portable Device Initialization]. 2
3
Click [Start] to begin initializing.
Initializing H10
2helpful
2answers

Iriver H10 saying system Files missing

Try doing a format via windows explorer. Right click on the drive and then format as fat32. Then unplug and open iriver plus. Reconnect. See if that works. Good luck!
0helpful
3answers

System files missing

Reacquire firmware from iRiver website
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