Brother HL 5250DN Laser Printer Logo
Posted on Oct 27, 2008

Brother HL5250DN red status light, no printing even with driver reinstall

I've had the Brother HL 5250DN for about a month, and about 3 days ago it stopped printing. I noticed that the status light was red and went through the troubleshooting - opening and shutting doors etc, with no success. Then I noticed that my PC was detecting the printer as a new hardware device (at first I'd thought the notice was for my wife's flash drive and hadn't thought much of it.) So, eventually I realize that the PC can't see my printer anymore, and it is detecting a device called "BrotherBR_DEVELOP" So I delete the printer driver and reinstall from the original driver disk - but although the reintall appears to proceed normally, the driver does not actually show up in the printer listing when the install is complete. So then I go directly to the brother download site, get the 5250dn driver (which doesn't appear to have been updated recently) and install it using the "Add new printer" command and pointing to the unzipped temporary Brother driver directory. This does install the new driver, but to no avail - the status light is still red, and it doesn't print - not even a test page. And when I reboot the PC or power cycle the printer, the "found new hardware" balloon pops up again. I'd appreciate any suggestions. Thanks.

  • Anonymous Oct 30, 2008

    i have the exact same problem with mine .
    Although mine is two years old It has been used very sparingly. Less than 700 sheets went thru and now it is junk !


×

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

  • Contributor 1 Answer
  • Posted on Nov 24, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Joined: Oct 30, 2008
Answers
1
Questions
1
Helped
2062
Points
1

I had this exact same problem

I just had mine repaired at an authorized Brother service center...It was the "Main PCB Assy". or the "main board. Total cost with tax....$100.
I'll try another brand before I buy Brother again.

3 Related Answers

Anonymous

  • 685 Answers
  • Posted on Mar 05, 2009

SOURCE: Brother HL-5250DN printer on Linux operating system

you have to set it in the printer settings to do that

Ad

Anonymous

  • 2306 Answers
  • Posted on Sep 15, 2009

SOURCE: suddenly our 4 month old brother 5250dn laser

All lights on , you need to press the go and cancel buttons at the same time and see which lights are on, I'm sorry, I confused this model with another...you need to press both buttons to see which lights are on when both go and cancel are held. It sounds though like a main logic PCB problem, let me know what lights are on when you hold both buttons, there is no error that matches what you said earlier, but I told you the wrong buttons...

Swarnava Palit

  • 114 Answers
  • Posted on Jul 18, 2010

SOURCE: Brother HL-5250DN Laser Printer making noises and not printing

some gears are not in proper position , pull out the paper tray and closed it strongly .

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Brother HL-5250DN paper light fashing

disconnect all usb cable from computer .power off again power on
press & hold down go button press t times if print , reset printer drive in your computer or not print test page replace drum unit .
0helpful
2answers

HL-5250dn ona Bonjour network will not work with Leopard

have you already tried reinstalling the driver of the printer?
3helpful
1answer

How to find number of pages printed from a brother HL 5250N

Turn on the printer.
Once it is on and the status light is on, press the Go button 6 time. Status light turns yellow and printer will print off internal configuration - including number of pages printed. Should be 3 pages. This report also includes the percentage used of toner, drum, laser, and fuser.

Dennis
0helpful
1answer

Hi - I have a Brother HL5250DN with the paper light flashing but there is paper in the tray and now it wont print - can you help??

Is the Status light also red? This could mean other things than being out of paper. It could be a paper jam (most commonly anyway). Get a flashlight out and inspect it for jams.
0helpful
1answer
7helpful
1answer

My Brother HL5250DN shows toner light on (yellow) and status light on (red) even after toner cartridge replaced with new one. Already tried reset by holding down go button. Is the printer dead?

Try this..
1: Turn off power and remove toner/drum
2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and...
3: Turn power on to printer and let it cycle. Status/Toner lights will come on as usual.
4: Turn off printer, remove tape from lever, replace drum and turn back on.
3helpful
2answers

Drum and error light are on - got new cartridge - installed as directed - blue light will not stay on - printer will not print - red and orange lights will not go out

I can't recall the buttons on Brother laser printers but leaving the cartridge door open and pressing and holding down one of the buttons for about 5 seconds will clear the drum light error.

I've done this to clear the same error on aBrother HL5250DN laser printer.

If this doesn't work please post your printer's model number.
0helpful
1answer

Brother hl5250dn laserprinter problem due to no impression.

unistall the printer driver and reinstall it or cheak it,s ink cartrage
Not finding what you are looking for?

2,072 views

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

Norman Weimar
Norman Weimar

Level 3 Expert

7035 Answers

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...