Canon PowerShot A85 Digital Camera Logo
saj jeya Posted on Aug 24, 2006

Blurred picture I've been using canon powershot A85 for about 8 months.For the first 5 months i had no problems.Then i stopped using it for about 2 months coz there was no necessity(i removed the batteries and kept it carefully).When i took it yester day, and tried to take photos the picture was blurred.When viewing through the LCD before taking the picture it looks very clear.But after pressing the shutter the photo taken looks blurred and when i view it playback mode again it was blurred.But the video is working fine(clear) with no problem.I changed the batteries also and checked.No improvement.Tried different modes too.Other than video for all the other moder the picture is blurred.Can you please help me?

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This Service Notice will update Canon U.S.A., Inc.'s previous CCD Image Sensor Advisory, dated October 6, 2005. It has come to our attention that the vendor-supplied CCD image sensor used in certain Canon digital cameras and digital video camcorders may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments. Notice of Additional Affected Products: As a result of our continuing investigation of this malfunction, we have determined that the 11 models listed below, in addition to the 16 models listed in our Service Notice concerning this malfunction, dated October 6, 2005, may be affected. Affected products: - Camcorders: ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, ELURA 40 MC, ELURA 50 - Digital Cameras A60, A70, A75, A300, A310, S230, SD100, SD110, A40(*), A80(*), A85(*), A95(*), S1 IS(*), S60(*), S200(*), S330(*), S400(*), S410(*), S500(*) *Models added as of Oct.31, 2006 Malfunction: It has been confirmed that the connecting parts of the internal wiring of the CCD used in affected products may become disconnected, especially if the affected products are stored or used in high-temperature and high-humidity environments. If this occurs, the signal is not output from the CCD normally in Shooting Mode, which may cause a distorted image or the absence of an image. This malfunction can be confirmed on the LCD monitor screen during shooting. The same malfunction also appears on the recorded image. Canon's Response: Effective immediately, and regardless of warranty status, Canon will repair, free of charge, the products listed above exhibiting the above-mentioned malfunction if Canon determines that the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair. U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to [email protected] This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region. We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products

A

Anonymous

That is CCD image sensor defective chipset on the Canon digital camera. pls review more detail on <>

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Anonymous

Https://self-service.canon-europe.com/uk/pages/

A

Anonymous

You may have macro mode on> Just a suggestion?

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