No sound, No more

To play 1080p movie, just do it. No further move needed, cuz most smart TVs have no problem in playing back 1080p full hd videos. As for 4k Ultra hd video, you'd better downscale it to 1080p if you're not sure about your tv resolution.
video or text guide:
https://www.youtube.com/watch?v=slcAKOvhVqE
https://www.winxdvd.com/resource/compress-convert-4k-to-1080p.htm

Open your left eye ...
OK, just kidding. If your TV or its remote control has a Reset button you can press it twice to reset the TV to original factory conditions (but you lose all customised picture and sound settings). If the TV receives its signal from a cable box or DVR, try connecting a different device such as a DVD or Blu-ray player and play a movie disc. If the problem on your TV screen still exists that suggests the TV needs repair or replacement. If the picture is OK when playing a DVD movie that suggests that your cable box or DVR is faulty and needs replacing (usually free from the cable TV company).

test this steps and fix it. God bless you

1. Check if the TV and Amplifier (if connected) is turned on and set correctly.
2. Check if the TV, DVD player and Amplifier are connected properly.
3. Make sure the TV, DVD player and Amplifier volume are not set to Mute.
4. There will be no sound output during Reverse Play / Pause / Step / Slow / Search.
5. If the DTS soundtrack is enabled in the DVD Disc Menu, but you are using Stereo Analog audio, the sound will not work. Try switching the soundtrack to Dolby 5.1 or PCM mode in the Disc Menu.

Your question is not clear as to whether you want to program the remote to your TV or the DISH receiver. Here are steps for both if this has not been resolved already!


DISH RECEIVER::
1. Go to the room where the receiver is located. With the remote for THAT room press menu twice. (This will be the remote with the Green 1 on the bottom.)
2. Press and release the SAT button on the top left of the remote
3. Press and release the black and red record button 3 times
4. Look that the number next to remote address (secondary Remote address) has changed.
5. If not, start again.


TV::
1. Hold down the Clear TV button until all lights at the top of the remote light up
2. Press the red TV POWER button
3. Press and release the up arrow on the remote about once a second until the tv turns off.
4. When it turns off, press the # (Pound) button
5. Try powering the tv on/off, and try the volume. If one or more of these functions do not work, start over at step 1 again.

Becki Barned
DISH Network Customer Service
[email protected]

hi,
if u using a cable connection direct to tv. then goto the setup menu and select auto tune function. wait till all the channel memories. for any further assistants contact me through fixya.

ok

change the input using your remote from dvd to tv and see what that does. it will work...

1. If this is a TV2 location take the remote to the location of the DVR.
2. Open the door on the right side of your receiver.
3. Press SYS INFO.
4. Press Record multiple times on your remote.
5. Exit the screen and see if the remote works, if not replace the batteries and repeat steps 1-4
6. If the remote still doesnt work, and this is a tv2 location (no receiver in the room with the tv) check the antenna on the back of your receiver, make sure that it is connected tightly and standing straight up.
7. If none of this works call Dish and ask for a new remote.

Phil with DISH Network here. Ideally we would want to knowwhat model remote we are having issues with, but here are some steps thatshould help.

Step 1:
Check if the issue is with a specific button. If its just one button that isnot working we need to have the remote replaced.

Step 2:
Check that the correct remote is being used for the TV in this room. Use remotekey (Green "1" or Blue "2 UHF") to confirm itis being used in the correct room. TV1 is located in the same room as your DISHreceiver.

Step 3:
If UHF, check that your UHF remote antenna is securely connected to the "RemoteAntenna" port on the back of your receiver and that the antenna isupright.

Step 4:
If issue is with the TV2 remote, bring your TV2 remote with you to TV1. Access "SystemInfo" at TV1, using the remote that is NOT functioning, pressand release the "SAT" button then press and release the RECORDbutton on remote control.

Step 5:
If the batteries in the remote have not been replaced in the past 60 days,replace the batteries. If the remote doesn't light up after replacingbatteries, have the remote replaced.

Step 6:
Unplug the receiver for 10 seconds then repeat step 4.

Step 7:
If the remote is still not working the issue may be caused by IR interference.Find interference source (back lighting or power save mode on LCD TV's,fluorescent lighting in room, or direct sunlight). Getting rid of theinterference should fix it.

After completing all these steps if you're remote is not working give us a callfor additional troubleshooting at 1-800-333-DISH (3474).

Thanks for being a value DISH Network customer!


Phillip Chang
DISH Network Customer Service Representative

Phil with DISH Network here and happy to help! Here are some steps thatshould fix your remote:

Step 1:
Check if the issue is with a specific button. If its just one button that isnot working we need to have the remote replaced.

Step 2:
We want to make sure that the correct remote is being used for the TV in this room. Use remotekey (Green "1" or Blue "2 UHF") to confirm itis being used in the correct room. TV1 is located in the same room as your DISHreceiver.

Step 3:
If UHF, check that your UHF remote antenna is securely connected to the "RemoteAntenna" port on the back of your receiver and that the antenna isupright.

Step 4:
If issue is with the TV2 remote, bring your TV2 remote with you to TV1. Access "SystemInfo" at TV1, using the remote that is NOT functioning, pressand release the "SAT" button then press and release the RECORDbutton on remote control.

Step 5:
If the batteries in the remote have not been replaced in the past 60 days,replace the batteries. If the remote doesn't light up after replacingbatteries, have the remote replaced.

Step 6:
Unplug the receiver for 10 seconds then repeat step 4.

Step 7:
If the remote is still not working the issue may be caused by IR interference.Find interference source (back lighting or power save mode on LCD TV's,fluorescent lighting in room, or direct sunlight). Getting rid of theinterference should fix it.
If you are using a UHF remote, find interference source (component(s)(VCR, DVD Player, etc.) near DISH receiver), adjust UHF antenna, or distance UHF antenna from receiver using coax cable.

After completing all these steps if you're remote is not working give us a callfor additional troubleshooting at 1-800-333-DISH (3474).

Thanks for being a value DISH Network customer!


Phillip Chang
DISH Network Customer Service Representative

hi the remote isnt the problem check the connections from the deck to the TV the little angle probably pulled a couple of pluges back there or something like that... very dangerous by the way he can get electrocuted!! have a good one