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Iriver H10 Scroll Pad Sticking

After lending my Iriver H10 to my wife, who subsequnetly left it out in the Dubai sun covered in tanning oil, I have been having problems with the mouse / scroll pad not responding. Resulting in me being unable to make up / down movements through the menu structure. Any help would be appreciated, Even if its just someone who can repair it in Dubai. Cheers Aky

Posted by Keith Atkinson on

  • parrausmc Nov 16, 2007

    my scroll pad does not move

  • jdollz Dec 07, 2007

    how do you open the i river h10 20 gb player casing to fix scroll pad, what type of tool and size is used.thanks



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My Daughter's iRiver scroll pad must be just keeps scrolling. She says nothing happened to it. Never got wet etc. I am going to attempt to open it and see what it looks like. The one post says it is very easy, but gives no information. I called the company and they have no USA service centers at if it is out of warranty you are out of luck. They say they hope to have a repair center soon...but it sounds like a company running out of a garage. Good luck and buy some other brand.

Posted on Dec 19, 2007

  • Spotman Dec 20, 2007

    OK I took it apart last night.
    You will need a # 5.5 torx bit and a # 0 Phillips preferably magnetic.
    Remove the 2 top screws and 2 bottom screws. Note the top ones are longer.
    Keep track of which screws come from where...there are slighty different types inside.
    Open the case from the top...using a Jewelers mini flat blade screwdriver lift the tab and open case. There are tabs on the sides as well and it takes some care and fingernails to snap apart.
    Once open, the two halves hinge from the bottom ribbon wires. They do not need to be disconnected. Lay the halves flat and take out all the screws from the top board side. Watch where wires and clips are held on with the screws. which screws come from which holes...some are slightly different than the others. Lift the circuit board from the front case. The scroll bar assembly will be loose. You can pull out the 4 conductor ribbon cable. I took mine out and removed it from the dress bezel. Other than that, the scroll bar seems to be a sealed unit and doesn't look like you can do anything to clean it. I put it back together and now it works.
    It would be nice if the part were available somewhere.




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You can open your player its very easy, and clean the pad.

Posted on Aug 23, 2006


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