Apple iPhone4 4G iPhone 4 Logo
Posted on Feb 19, 2012
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Iphone4S screen stays blue, won't shut off. nothing works

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Anonymous

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  • Posted on Apr 04, 2012
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  • Apple Master 1,575 Answers
  • Posted on Feb 19, 2012
kenneth njonjo
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Hi
Try hard resetting.This restores factory settings on your phone.Be warned though,it will also erase all user data like video images and songs etc.
Here's a video tutorial on how to go about it.





Hope it helps.Thanks!

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Try hard resetting it.This procedure may erase all changes effected on the i phone
Press and hold the power button and the menu button.Wait until the apple logo appears.
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