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This is most likely a file format or digital rights management issue. Make sure the files are in a compatible format. The computer can play them because it is just looking at the player as a storage device and does not rely on it for playback.
If the files are .wma, try converting them to .mp3. Your device may have come with software that will perform this function for you.
MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
Check the specification of your MP3 player to determine thetype of video file format it uses.
Most common video files that MP3 players use are, AVI andWMV, there may be others such as FLV, MOV and DivX.
If your player cannot play a video then it is anincompatible video file format, then you need to convert that video file to aformat that your MP3 player uses.
Click on this link for instructions on converting videofiles for MP3 players :-
what error does it give? mine reads avis fine, as long as theyre within resolution limits. same for windows media format. couldnt get the mkv files to work though. the usb drive has to be formatted fat32, ntfs does not seem to work. burning these files to dvd as a data disc is another option. lets you fit 10+ hours of video on the disc vs your standard 2 or 4 hour max limits.
It's not your fault. The company should never have rushed this software to market to lock people's files up in their proprietary format without us being able to unlock it. This is poor project planning, plain and simple.
They need to release an upgrade that allows us to unlock the data from their proprietary format. Easy as that. We shouldn't have to suffer for their negligence.
you won't be able to sync the avi file because your type of avi is not supported in the Zen
if you have the creative software on your computer well go
into the menu and select creative, because I don't have it in front of me I can't tell you where this is though all you have to do is search through and look to find "video converter" it's as easy as that.
all you do is when you find this is browse for you file and say what format you want to format to and start formating. they will ask if you want to sync you finished file to your zen.