Question about Creative Labs Zen Touch MP3 Player

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Mp3 has frozen

I have a creative labs zen touch, recently it hung when i was switching it off, eventually i had to press the re-set button (which ive had to do in the past) now it wont even switch on!! Any ideas would be gratefully received.

Posted by iain lambie on

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  • 175 Answers

Check the battery voltage if its below 3volts then you will have to rejuvenate it to its original voltage it will work. Or try to leave it on the charger for a day or so.

Posted on Aug 22, 2006

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Problem could be the combination of a bug that causes the device to freeze and the battery running out. If...
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plugging the player in the AC charger may pull up the recovery screen which will allow you to proceed and reboot, provided the player has no other eg hardware issues.

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Try another PC or another USB port
Make sure the hold/lock is not engaged
Reset
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Get Recovery Tool from Creative
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Step by step instructions for formatting a player
1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
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Creative zen mp3 help please


You will need to put the Zen into recovery mode and erase the firmware, then reload the firmware. Follow these steps:

To Erase the Firmware:

1. Get a paperclip and straighten it out.

2. Hold down the Play/Pause button, and put the paperclip through the reset hole. Release the paperclip while continuing to press the Play/Pause button until you see the screen change.

3. Select "Reload Firmware."

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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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I cant recommend this but.....
from what ive been reading people have been smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I

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this is a common problem try this:
smacking the player on its rhs while turning it on works.I had to smack it fairly hard though so don't be afraid!! I

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· Download recovery tool off creative's website.

http://us.creative.com/support/downloads/

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1 Answer

Mp3 has frozen contd....


this guy sells new hard drives, 20Gb for $40 .... you can DIY or check his labor quotes to get him to do it for you.....

http://www.aerozbooks.com/index.php?act=viewDoc&docId=10

Aug 23, 2006 | Creative Labs Zen Touch MP3 Player

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