Question about Kenmore 50522 / 50524 Side by Side Refrigerator

2 Answers

Freezer and refrigerator run but is not cold

We are doing a kitchen remodel and had to move the refrigerator. About 2 days after moving it, we discovered that the freezer had completely defrosted (lost all the food) and the refrigerator is barely cool. We moved it back onto a hard, level surface and turned up the thermostats but it didn't make any difference. Is there a circuit breaker in the unit that would have been tripped off when we moved it? We tilted it very slightly.

Posted by Debra Kelley on

  • 4 more comments 
  • Debra Kelley Aug 21, 2006

    This Kenmore unit is only 4 yrs. old.

  • Debra Kelley Aug 22, 2006

    Dear Catriver,

    Thanks for your suggestions. The freezer fan is running. The compressor fan appears to be running however the compressor is NOT. The compressor is also hot to touch. Last night it kept trying to kick on --turning on and off. Now the compressor is not kicking on.

  • Debra Kelley Aug 22, 2006

    Catriver-'s white and it rattles when I shake it. Did moving it cause this? Now what? Thanks! you're awesome

  • Debra Kelley Aug 22, 2006

    Thank you so much for your assistance! We truly appreciate it!

  • binbin2000 Mar 27, 2008

    My Refrigerator run but is not cold. Could you please help!


  • woodman78 May 11, 2010

    Catriver....I have the exact problem as andeb but need more info...the relay does not have the same type connectors or connector positions.

    Where should the blue, white and red connects be placed on the new relay (2154697) ?

    It appears the connectors are not the same size. How do I convert the connectors over to the new relay?




2 Answers

Ron Marek

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Andeb, couple of things you want to check. Is the fan in the freezer section running? Take the lower back panel off and see if the condensor fan is running as well as the compressor. As long as you tilted it only slightly I would think this is a fan or overload relay problem. Check the things I mentioned and post back...Catriver.

Posted on Aug 21, 2006

  • Ron Marek
    Ron Marek Aug 22, 2006

    Andeb, on the side of the compressor you have a relay and overload. See if yours is white. If so, you probably have a bad one. Unplug the refer and remove it. See if it rattles when you shake it. If it does Im pretty sure that's the problem. back.

  • Ron Marek
    Ron Marek Aug 22, 2006

    Andeb, it's a common failure on these models. Your part number is 2212194, you can order it online or go to any appliance part store and have them match it up..Once the compressor cools, you'll be back in business...Catriver..




Our Kenmore regrigerator is 24 yrs. old one day the stuff in the freezer was thawing out and we just thought somehow the dorr may have been ajar - we threw out stuff - other part of frig. is working - then a week later we are away for one night and come home and all has shut down. Had to throw away all food in freezer, frig was warm too. Then a day later we hear it making ice again and it is cool in the frig too. Is it just something ready to go in it? We cannot rely on it to put more food in freezer just to have it go off again. Time to replace it or could it need a part replaced?

Posted on Oct 07, 2008


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