Just obtained means just purchased from a normal seller[shop]? Take more time with the manual until you are certain that the device is not functioning as it should - then return to the seller as faulty Sometimes it is easy to miss something- especially with these new touch screen systems Do come back We are all learning here
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
This should resolve the issue.
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the word menu appears but pressing it does nothing but bring up the macro setting.
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