When turning on the power the camera makes a noise like its trying to start up but is jammed, you see the word Access on the lcd screen but then it says turn the power off and on again. whilst the camera is on you can see previous images if you turn it on to playback.the shutter wont close when the camera is switched off. any ideas and is it costly to fix ?
Same thing here Tankengine.
My problem started when my camera took a spill of about 4 feet. After that I've been getting the same message you have been. I've sent a message to Sony so hopefully they will have an answer. Something tells me it's going to involve sending the camera away, and spending money on an old camera.
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You have a jammed lens error the lens has to be repaired or replaced. You dont have to drop the camera for this to occur it can happen when ever the camera is in your pocket or purse. it accidently gets turned on and when the lens is coming out it is obstructed and strips the little plactic gears in the lens.