I got a tv from a neighbor when they moved, but it doesn't seem to work, all i see is that it's installing tv guide plus+ and it tells me to turn off the tv or press cancel to abort, but the cancel button doesn't work, niether does the channels, or menu, or enter, and i don't want tv guide plus+, what do i do!!!!!
The cancel button on the Base unit doesn't seem to work for this, you have to use the "Cancel" Button on the remote. Once you hit "Cancel" on the remote, the scan should exit, and then the buttons on the base unit should work again (barring any other issues). You should also be able to allow the scan to finish (takes a while especially if no signal on the channels), and when it's done it will exit. Hope that helps. Buzz
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