RANDOMLY my digital camera (samsung digimax 360) has just stopped working - well in the sense that the lcd screen shows only black instead of whatevers in front of me - as if the lense was covered, but it is still opening. The LCD screen isnt broken as it still displays the samsung logo etc... when i take the photo it says "low light" and the picture is just of complete blackness. Jessops where i bought it from tells me i'll have to pay them £40 just for a repair quote, and my insurance excess is £50, so i'm halfway to a new camera if i pay all that. I've been told i can send it into samsung and they'll do me a quote for free but i wondered if there was something i'm missing (yes i've taken the batteries out, and reset it, with no luck). Cheers!
See this post....
samsung camera problems
turns out there is a problem with a chip in the camera that breaks.
it costs about $200US to fix
dozens of other models and customers have the same problem.
Posted on Jan 11, 2008
Whilst it's nice to know it's a chip, which one, and is it related to the very badly flowsoldered pec I have found? This makes it a manufactures problem and should be addresed. The fact that the solder paste makes it hang in untill past warrenty is not on IMHO.
May I also suggest saying to just sell on eBay is NOT quite playing cricket as some youngster (as I know) will end up buying with little pocket monies and then be very upset. Sorry, my opinion.
Posted on Feb 22, 2008
Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Good luck!
Posted on Jan 02, 2017
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Usually answered in minutes!
yes, sell on ebay for very little money and buy a new one!
yes, buy a new camera!
I have the same camera and it is doing the exact thing as yours. Displays the logo fine and will display pictures that are already taken on the disk. I have already purchased a new one but the Samsung took better pictures. I would have it fixed if it didn't cost too much. I could probably do it my-self if I had the parts..Did you ever get yours fixed? Cheers...
i`ve got the exact same thing on my camera too! the logos, the icons, picture playback
works fine, but it acts like it has a lens cap on it making it blind.
i`ve tried different menus, batteries, cards, cleaning the lens, everything. won`t work. just takes black photos
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