Question about SanDisk Sansa m240 MP3 Player

9 Answers

Error message: Not enough space for music DB. Please free 4MB.

I have had my Sandisk m240 for about 4 months with no problems. I have not used it in 2 or 3 days. Now when I turn it on I receive the following message: 'Not enough space for music DB. Please free 4MB.' Then the screen changes and says 'No Files'. When I connect to my PC, Windows Media Player shows that I have approx 1.76 MB of free space, but only shows the 'Record' option on the sandisk, it does not show any of the 'Music' files. I cannot add or delete or even view anything I had on the disk. I have not added or deleted any files since I last used the device so I do not know what caused this problem. Any advice would be greatly appreciated!! Thank you.

Posted by katie thomas on

  • 2 more comments 
  • the needhams Dec 26, 2007

    hello i tried everything and still nothing

  • polok Apr 17, 2008

    i have the same problem and tried everything but still doesn't work

  • JoeSA May 15, 2008

    I am having this same problem, however, I use a MacBook. I don't get the option to format when I right click on the device. I can format it on my friends PC, but I would rather be able to fix the problem on my own, any suggestions?

  • bullwork Jun 19, 2008

    I cant get it to sync with Media player. It says its full but I cant delete any files.

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9 Answers

Jesper Dehli

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Hi I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted Sandisk.com and 24 hours after they came up with an answer. If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it. Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player. If not already done, please also update the firmware from this link: http://www.sandisk.com/Retail/Default.aspx?CatID=1368 The 20 seconds on the power button didnt work, but the formation did. Hope this helps. //Cadmann Please bear with my english

Posted on Sep 06, 2006

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Anonymous

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Formatting resolved my issue! Thanx

Posted on Nov 23, 2008

  • Anonymous Nov 23, 2008

    That worked. Thanx!!

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mschaaff

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My sansa is already formatted to FAT32, but I still get the samething that pops up on the screen - not enough space, please free 100mb

Posted on Jan 31, 2013

Anonymous

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What the hell do you xpect from a piece of **** bought from the dollar store, i just smashed my sansa

Posted on Dec 26, 2009

Anonymous

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I tried formating my Sandisk Sansa M250 but the same restult happen...plz help me!!!!!!!!!!!!!!!!!

Posted on Jul 28, 2009

Anonymous

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For windows

use command window in the accessories

type
format g:
(g is the letter of your sansa player be carefull not to write c or d you will lost your computer content)

after this work done!

Posted on Nov 30, 2008

Rima008

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Rima,

I have the EXACT EXACT same problem as you! Did you find a solution yet? Please help someone :(

Posted on Jun 18, 2008

Anonymous

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Cadmann, when i try to format my sansa m240, it shows an error messages saying: "Windows was unable to complete the format".

The problem with my mp3 player is that when i plug it in the computer its normal and everything, and i can open my "audible" folder and see my songs, but after deleting all my songs, they're still there. When i try to play a song, WMP says that they cant play the file. When I turn on my mp3, it says: "Not enough space for music DB. Please free 8 MB" and then when that message disappears it says: "No files 0/0" on the supposed-to-be playlist area. And I can't access the menu either. Please Help!!!!!!!!

Rima

Posted on Apr 11, 2008

Anonymous

Thanx it fixed my problem!!!!

Posted on Nov 19, 2007

4 Related Answers

Anonymous

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SOURCE: Problem with My SanDisk Sansa m230

When you delete files on the sandisk it just moves them to an invisable folder labeled .trash inorder to free up some space you need to delete the files inside this invisable folder. if you are using windows then plug in the device and open it. go into you folder options and make sure it has show hidden files selected. If you are using a linux os then go into your view menu and select show hidden files. this should make the .trash folder appear. hope this helps.

Posted on Feb 11, 2007

Anonymous

  • 47 Answers

SOURCE: sandisk sansa problem

This error message may largely be due to the corrupted Music Database file that the Sansa M240 creates to maintain an information pool on the music files downloaded to it. Normally, if you are unable to completely format the player in Windows Explorer, there are still 2 other (and actually, more recommended) options that you have: (1) Switching the M240 to MSC mode and formatting in "Disk Management". You can get to this window by right-clicking the "My Computer" icon and selecting "Manage". Make sure that you use the FAT file system to optimize the 1GB memory (2) Switching the M240 to MTP mode and formatting the player in Windows Media Player 10 or version 11. The mode of the M240 can be changed by accessing the menu and going to "Settings", then choosing "USB" In general, formatting the player in "Disk Management" is more effective than formatting it in Windows Explorer. Also, it would be a good idea to upgrade the player's firmware to the latest version via the SanDisk website: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 I hope this helps. The M240 is a great player.

Posted on Apr 21, 2007

Anonymous

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SOURCE: Problem with My SanDisk Sansa m230

try formatting your device then try to put mp3 files on it. check if it works. on your my computer right click you mp3 device ( it is usually a removable storage) then select format.

Posted on Feb 21, 2008

ThaMp3Doctor

ThaMp3Doctor

  • 8597 Answers

SOURCE: I turn my SanDisk on it and it says

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 26, 2008

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