One time while listening to my dell mp3 player it froze on a song and i could not do anything, after trying to reset it i decided to leave it on so the battery died. Well the next day i charged it and turned it on and a screen came up saying rescue mode vI. 13 and reads.
Boot VI. 2, HW vO. 1. 11
Could someone please tell me what is going on and how to fix it. I really don't wan tto buy another mp3 player. Or could you just tell me where i can get it fixed. Thanks.
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Assuming you simply pushed the reset, you will get only a reboot back to whatever problem you already had. If you hold the play/pause button while briefly pushing the reset, it should boot to the recovery screen. Then try selecting cleanup, then reboot after it finishes.
If its now ok, then great. If not, then do the hold play and reset again, this time selecting format. This WILL wipe all your songs, but may just let it work again afterwards. Worth a try....
Try reseting the ZEN. There should be a tiny reset button on the bottom left side, you might have to use a staple or paperclip or pencil tip to reach the button. Your music, pictures, and videos should all still be able to work. If this doesn't work I don't know what to do.
I Google'd a way to reset it and it says that you have to hold the power button down for like 15 seconds and then it will reset. Apparently the freezing is pretty common, buts its still an over all good Mp3 player.
It seems like your E250R is experiencing a temporary system error due to a corrupted song, and needs to be reset.
Try to "Soft Reset" your player, press and hold the "Menu" button until the LCD light and scroll wheel light turn off.
Since the player was probably left on for more than 7 hours (as you indicated), you would need to re-charge the player before proceeding further. Charge it for at least 2-3 hours.
Next, try to format the player to rid of any corruption then re-transfer the songs. If you have subscription songs, then I would suggest to delete the song you last played which caused the error.
I hope this helps. There is another solution for the player, but for now this might actually resolve the issue. Let me know the results. :)