Apple iPod MA446LL/A MP3 Player Logo
Peta Glossop Posted on Feb 17, 2012
Answered by a Fixya Expert

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Ipod won't unlock with switch

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Jim Thomson

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  • Apple Master 1,099 Answers
  • Posted on Feb 18, 2012
Jim Thomson
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Have you tried holding down the home button and the power key at the same time and force rebooting it, it should reset it.

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My ipod 16 gb is disabled for 22406918 minutes & i forgot my password

Hi mythreebrats
If you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data.
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Ipod disabled connect to itunes

Hi dimitri77
If you have forgotten the code, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data.
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Look at your memory card. SD/SDHC cards have a slide switch along one edge. The position farthest from the metal contacts locks the card, protecting it from writes. The position nearest the contacts unlocks the card.
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Unlock my disabled itouch

just restore you iPod using iTunes
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Is theres a number i can call for technical support for help to unlock my ipod nano

No Number but try this:
Screen Lock" is provided by the iPod nano, iPod (5th Gen), and subsequently released full-size iPod, iPod nano, and iPod touch models. Earlier iPods, and iPod shuffle models, do not offer this feature. In the Apple Support Site, Apple notes that the "Screen Lock" function:
Allows you to set a 4-digit combination to prevent someone else from using your iPod while it is not attached to a computer. When an iPod is locked, you must enter the combination to unlock the screen. This feature is different from the Hold switch in that the Hold switch only prevents iPod from turning on accidentally -- not keeping snoops out. Screen Lock only locks users out of the user interface. It does not encrypt data on your iPod. For example, if you use Screen Lock and then connect your iPod to a computer, you'll be able to manage music on your iPod with iTunes and access all data on it in disk mode (contacts, notes, and any other files you have stored on the iPod). This support document also provides additional information on locking and unlocking the iPod. According to Apple, if you have forgotten the code, you can unlock the iPod by doing the following:
Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your iPod is associated with, do this: 1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize. Apple also notes that company "representatives cannot unlock an iPod if you forget your combination. If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the iPod, which will erase all music and data."
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Ipod is disabled and connect to itunes have tried all other steps just won't work

Hi troyw72...
Try this solution to your problem.


If you have forgotten the code or ipod is disabled, you can unlock the IPod by doing the following:
Connect your IPod to the primary computer you use it with (the first one IPod synced with), and open iTunes.
When you disconnect iPod from the computer, it will no longer be locked.
If you can't unlock IPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod.
Afterwards, you can add your music and data back to your iPod.
If you want to change the primary computer that your IPod is associated with, do this:
1. Restore your iPod. WARNING: The restore process cannot be undone.
All of your songs and files will be deleted. Always make a backup of your important data.
2. Connect your iPod to the computer that you want to be the primary computer.
3. Open iTunes and synchronize.
If you can't unlock your iPod and you don't have access to the primary computer, your only option is to restore the IPod, which will erase all music and data."
Please take time to rate me thumbs up.
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My ipod touch suddenly won't connect to my wi fi even though it has worked before.

You could be trying to connect to a secured site & your your ipod can't see it. Did you change your router setting?, Reset it somehow?, did you press the little black button in the back of the router?
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My son updated my 2g ipod touch on his (older?) computer. It is frozen now & won't go past a screen w/the itunes symbol & the usb plug. It will not restore. I have uninstalled & reinstalled...

  • This isn't an iTunes problem. While the iPod is displaying this logo, you need to plug it in to a computer that has iTunes open beforehand.
  • Try using another computer with iTunes installed, or another USB cable for the iPod. Try to restart by holding the sleep and home buttons for about 10 seconds.
  • If this still doesn't work, take the iPod to your local Apple store, where they can check for any hardware problems that may have occurred.
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My ipod will not turn on

Find out what to do if your iPod won't turn on.

Several things could prevent iPod from turning on. Check each cause in this order to find out what's wrong.
Products Affected

iPod
Resolution
Make sure the Hold switch is off

1. Check to see if the Hold switch is on. It's located on the top or the bottom of iPod. When it's in the on position, you'll see an orange patch.
2. To turn the hold switch off, slide it until you no longer see the orange patch.
3. Press any button to turn on iPod.

iPod hold switch on iPod hold switch on
Make sure the battery is charged

iPod won't turn on if the battery is empty. Instead, a low battery screen appears for about 3 seconds when you try to turn it on.

iPod battery empty icon

To charge your iPod, connect your iPod to your computer's built-in 6-pin FireWire or high-powered USB port or connect it to the Apple iPod Power Adapter and plug the power adapter into an electrical outlet. Note: iPod models without a Click Wheel cannot be charged via USB. iPod shuffle requires a high-power USB port to charge. iPod nano and iPod (5th generation) can charge via USB or FireWire, but they require USB to sync with iTunes. If you're not sure what iPod model you have, click here.

If you are connecting via USB and the battery is completely discharged, there may be up to a 30-minute delay before iPod powers up. Click here for more information.
Reset iPod

If iPod still does not turn on or appears to be "frozen" you may need to reset it. When you reset iPod all your songs and files are saved. Some customized settings may be lost.
Let the iPod battery drain

In rare cases, iPod might get into a state in which it needs to be drained completely before it can be reset. If iPod didn't turn on after you reset it, follow these steps:

1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or computer and reset it.

Update iPod's software

If iPod turns on after you reset it, use the latest version of iTunes to update iPod.


Additional Information

If you have tried the solutions above and iPod still won't turn on, check the following:

* Make sure iPod is the only device in your FireWire or USB chain. Disconnect everything but the mouse, keyboard, and your iPod, then see if it will turn on.
* Make sure you are using the FireWire or USB cable that came with your iPod, and that the cable is in good condition.
* Try connecting iPod to the built-in port of a different computer to see if that works. Note: If using a portable computer, make sure it is plugged in to a power source and that the lid or display is open. If the lid is closed the computer may go into either standby, sleep, or hibernation mode and iPod will not charge properly.

If you still can't turn iPod on after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.

iPod may not power on, may be stuck on the battery logo, or may have stopped responding while playing music (in which case the Click Wheel doesn't respond).
Products Affected

iPod classic (120GB), iPod nano, iPod classic, iPod classic 160GB (Late 2009), iPod (5th generation), iPod (5th generation Late 2006)
Resolution

If you experience any of the above issues, try the following steps:

1. Toggle the Hold switch. To do this, slide the switch to Hold (an orange bar appears) and then slide it back (orange bar is hidden).
2. Reset the iPod by holding down the Menu and Center buttons for 10 seconds.
* If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
* If the Apple logo does not appear or the iPod is not seen in iTunes, connect the iPod to a power source by either plugging it into an Apple iPod USB Power Adapter or directly into a computer's USB port.
3. Let the iPod charge for at least 20 minutes. Note: If the iPod is connected to a computer, make sure the computer does not sleep, standby, or hibernate during the 20-minute charging period.
4. After the iPod has charged for at least 20 minutes and while it is still connected to the power source, toggle the Hold switch again as in step 1.
5. Try resetting the iPod by holding down the Menu and Center buttons for 10 seconds.
* If the Apple logo appears on the display, connect the iPod to a computer and verify that it appears in iTunes and can play music. If the iPod appears in iTunes and can play music, no further troubleshooting is needed.
* If the Apple logo does not appear or the iPod is not seen in iTunes, try putting the iPod into disk mode and restoring.
6. Try putting the iPod into disk mode.
* While in disk mode, connect the iPod to iTunes and try to restore.
* If the iPod is still not recognized by iTunes, the iPod should be serviced.

See http://www.apple.com/support/ipod/ and click the Service tab for more information about your service options.


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