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On a RAZR, there is a problem in the joint or hinge where the phone opens, and the flex cable that connects the two often comes loose. This can usually be fixed short term by pushing the halves of the phone together firmly, and then opening and closing the phone. Do this while the battery is out.
For a long term fix (or if that doesn't work), you have to take the phone apart. It would be best to take it to a repair shop for this.
Hi, before sending it in or taking it to a
Motorola repair station, try this. Open phone turn it over so camera is facing you with finger behind and thumb of your right hand sweeze the area between camera lens and the vol up down button to reseat the ribbon connector that is located in that area between the cases. This worked for me and it is worth trying.
you can get updates and installations for your phone software here, they automatically load the drivers when you connect the phone to a usb port via the cable.