I have a hp color laser 2025 there is a papaer jam error but i did not find any paper in rear door how can i solve this problem
SOURCE: Hp Color LaserJet 3500 Paper Jam
The only way to find paper remnants is to unplug the printer and inspect the paper path. It also helps to have a good focusing flashlight, skinny needle nose pliers, a can of compressed air (used sparingly) and a long thin probe. Your specific printer should be giving you jam messages with a location code as well. I?ve attached a link to an HP page containing a diagram of the 3500 paper path and the error code jam locations: http://h41206.www4.hp.com/webapps/IV3/node.iv?locale=en_us&prodSeriesId=315862&node=prodITRC%2FNL_HW_IPG_plakCLJ3500_EN_01_E%2FN1%7C6%7C9&prodTypeId=18972&serverId=1#src I solved this problem in my shops years ago by not letting anyone else clear jams OR insisting that any paper removed as a result of a jam is given to me. If any corners or pieces are missing I know what to look for and approximately where. Good hunting and please don?t forget to rate this post.
SOURCE: 13.01.00 paper jam tray 2
The pickup rollers are worn out. Replace them and your problem will be gone. While you are sourcing them, use some alcohol. This may give them a little more life.
SOURCE: My HP Color Laserjet 3600n had a paper jam. The
Your best method of troubleshooting is the manual sensor test as this is a generic paper jam error.
on your sensor tests:
0 = off
1 = on
A = TOP OF PAGE SENSOR
B = PAPER LOOP SENSOR
C = N/A
D = FUSER PAPER SENSOR
E = DELIVERY-TRAY PAPER-FULL SENSOR
F = FUSER PRESSURE-RELEASE SENSOR
G = MEDIA SENSOR
H = N/A
I = MP TRAY SENSOR
J = CASSETTE SENSOR
K = DOOR OPEN DETECTION SWITCH
L = DEVELOPING ESTRANGEMENT SENSOR - CLR
M = DEVELOPING ESTRANGEMENT SENSOR - BLK
N = MP TRAY MEDIA POSITION SENSOR
A-F are paper path sensors - you can toggle them and watch if they change from 0 to 1. If they do, the problem is not in that area.
G can have states from 0-7 each one representing a different type of paper - shouldn't have anything to do with jamming.
hope this helps. probably a tiny piece of paper or toner somewhere. could also be a torsion spring out of position on a flag.
SOURCE: paper jam inside HP Color Laserjet CM1312 MFP, not
paper jam inside HP Color Laserjet CM1312 MFP, not related to paper tray and is deep inside where it cannot be pulled out
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