Cartridge error light on

hi,
10.00X is the error code displayed when

• Cartridge is not installed correctly
• Use of refilled cartridges

in your case x is 0 which means that black color cartridge had a problem
problem may persist in slot holding black cartridge and /or in the cartridge

just do steps below

solution 1: check all cartridges are in right slot it is better to remove and fix it again

solution 2:
clean the surface of metal contacts with lint-free cloth
the image below will show metal contacts


solution 3: Insert the problem print cartridge into a different slot
Follow these steps to determine if the print cartridge or the slot it sits in is causing the error.

1. Open the print cartridge door completely.
2. Press the blue handle on the print cartridge drawer to release it, and then pull the drawer out completely.
3. Remove one of the non problem print cartridges from its slot.
4. Install the problem print cartridge into the empty slot.
5. Install the other print cartridge into the slot of the problem print cartridge.
6. Close the print cartridge drawer completely.
7. Close the front access door completely.

• If the error message persists , replace the problem cartridge with new one(problem is in cartridge)
• If the error message is gone , contact HP to troubleshoot a faulty slot.

regards,
cseian

Good Day Sir, hope this will help you.
print cartridge troubleshooting for hp officejet 4315 :

1. Remove the black print cartridge from the slot on the right. Do not touch the ink nozzles or the copper-colored contacts. check for possible damage to the copper-colored contacts or ink nozzles.
2. Reinsert the print cartridge by sliding it forward into the slot. Then push the print cartridge forward until it clicks into the socket.
3. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.
4. If the problem persists, print a self-test report to determine if there is a problem with the print cartridges.
5. If the self test report shows a problem, clean the print cartridges.
6. If the problem persists, clean the copper-colored contacts of the print cartridges.
7. If you are still experiencing problems with printing, determine which print cartridge is experiencing the problem and replace it.

have a nice day.

7.

Error messages; Error: "Cartridge Error 50C"; Cartridge error; Black cartridge missing; Color cartridge missing Solution Cartridge Error 50C
Your print cartridge has shorted.

1. Power off your All-in-One and unplug it.
   
2. Plug in your All-in-One again and turn it on.
   
3. Uninstall and then reinstall your cartridges.
   
4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
   

Error: Black Cartridge Missing
The black cartridge is not installed. (Install cartridge PN 82)
Error: Color Cartridge Missing
The color cartridge is not installed (Install cartridge PN 83)
Cartridge Error
Complete the following instructions:

1. Power off your All-in-One.
   
2. Use both hands to lift up the scanner unit until the scanner support holds it open.
   
3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
   
4. Remove the color print cartridge.
   
5. Lower the scanner unit until it is completely closed.
   
6. If the error message reappears, replace the black print cartridge with a new print cartridge.
   If it does not repeat steps 1-3 and then go to step 7.
   
7. Reinstall the color cartridge and remove the black print cartridge.
   
8. Lower the scanner unit until it is completely closed.
   
9. If the error message occurs again, replace the color cartridge.
   
10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
    
11. Lower the scanner unit until it is completely closed.
    
12. If you receive the error message again, replace both cartridges.

turn back your old color ink -> do cleaning page few times -> replace new one if the problem persist -> change color ink if the problem persist again -> change cartridge

For that problem kindly try doing the ff:

* Re-seat the inks both color and black then try printing
* Re-seat the Printhead of the printer then print again
* if problem still persist call 1800 421 6699 and the technical rep will replace the printhead

Hope this will help

Thanks
Byron

Hi Anish, Have u checked the printer cartridges installed properly(i.e., Color in color door and black in black door). and also check the cabling between the system and your printer. and put the papers properly. if the problem again persists uninstall the printer driver and install the latest drives which can be downloaded from the net.

Thanks,
--
Sriram.S
Chennai.

i need a mp145 cartridge reseter pls give me a link to download. tnx!

We cannot bypass the color ink check, since the all-in-one uses little amount of even the color ink to print in black. Once check the expiry date of the color cartridge and clean the copper contacts of the cartridge and reinsert it again and then try to print. If the issue still persists replace the color cartridge and check for the result, if we experience the same issue even after replacing the color cartridge then the issue is with the all-in-one.

I removed the color cartridge and left the black one. it worked.
(I have Lexmark X6100 Series)

pull out the cartridge and scrub its point with a simple eraser (common eraser for pencil)and fix again then check