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Door won't open and dvd froze during play

Picture froze during DVD play for a few seconds then screen turned pink. Shut off DVD and powered back up. Unit display window shows constant Hello and drawer will not open to extract DVD. Can only turn unit off by unplugging. Power buttom does not turn it off. How do I get the DVD out? Malfuction occured on first DVD played in unit after purchase.

Posted by Rex Morgan on

  • tuaz52 Jul 18, 2008

    can not extract DVD with no power?

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5 Related Answers

KaeZoo

Brian Neathery

  • 156 Answers

SOURCE: No sound from anything but FM

Disconnect whatever's connected to the blue wire behind the unit, and re-connect it to the blue/white wire instead.

Posted on Aug 07, 2007

Anonymous

SOURCE: DNX7100 - new unit, screen won't power up

i had the same initial problem, i just changes out the harness and it worked. the problem was that the "turn-on" wire got messed up within the harness, i've seen that happen b4

Posted on Feb 27, 2008

Anonymous

  • 1 Answer

SOURCE: kenwood kvt 911 dvd head unit

I have a question. Everything is working perfectly except for there is no picture on the TV nor DVD. It was working fine until the other day when I messed around with some wires seeing if any of them were loose. Any suggestions?

Posted on Mar 26, 2008

Anonymous

SOURCE: power won't stay on, can't get dvd out

One of the motors in the mechanism died making a near short circuit. When the DVD tries to energize the motor, a lot of current passes through the circuits making the PSU protection to shut down the power supply to avoid damage or fire.
To get the movie out, you'll have to disassemble the DVD player and remove the disk. After that the DVD will be unusable because of the failing motor. The replacement often is more expensive than buying a new Chinese DVD player.

Posted on Apr 30, 2008

NYreekin

  • 14 Answers

SOURCE: Kenwood KVT-617DVD

ok you have two possible problems one is the remote wire comeing from the brain is hooked up wrong use the second remote wire to the remote hook up for your amp the one you have hooked up is for the power antena if you had one thats why it works when you have the radio on.
ok now the second problem is with your zone cotrole sound like to be on try playing with your audio controls.
or at the very bottom of the screen is about 3or 4 buttons use those to change through the other options while the screen is up .

Posted on Jun 14, 2008

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