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Question about Packard Bell GCD-R580B (gcdr580b) Internal 8x CD-ROM Drive

1 Answer

No playing CDs

My Cd drive, bundled with my Packard Bell computer will open and close, is detected, but won't read CDs. When I try to open a cd, It asks to put in a cd. The only Cd that has worked was a laser lense cleaner. I have Windows me, and my computer is about 6 years old. How can I fix the problem?

Posted by Ray chadwick on

  • paz353 Jan 01, 2008

    not playing cd or cd roms

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Anonymous

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  • 22 Answers

Go to website of bell computer 1. find the latest BIOS and download it to your computer 1. find the latest driver for your CD model and download it Good luck!

Posted on Feb 01, 2007

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This sounds like a common problem. You need to install the drivers (small programs that instruct the computer to notice and manipulate peripherals, like a dvd or cd player, sound card, etc...).

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From parkard bell suppport website Quote

"Step 4 - Re-installing your software
Call the help desk and ask them to guide you through the
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Once you have completed the ExtHS process you will
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