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Xbox does not read discs.

Alright, I turn my xbox on, the disc tray opens, closes, then opens again.(by the way it opens very slow.) the light is always blinking and never stops. When i get my disc in the tray and it closes, it goes to the xbox dashboard screen and stays there, with the light still blinking over and over. My xbox also doesnt let me close the disc tray by pushing it closed with my hand either. I have never mistreated my xbox and i have alwyas pressed the button to close and open the disc tray. can you please help me!!

Posted by Neil Brockman on

  • Anonymous Jan 14, 2009

    I have the same problem. Its got something to do with the laser I think, after a certain period of constant use it just packs up.

  • Anonymous Mar 20, 2014

    my tray on my xbox will not close and it has a orange and yellow light on the circle

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3 Answers

Anonymous

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Rapid pushing on the A button while its trying to breifly read will some times play the game. (doesnt work for dvds, but will for my games ) still serching for a better answer myself.

Posted on Mar 27, 2013

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Anonymous

I have the same problem.. but mines a little. differnt.. any disc i put in it wont read.. how do i fix that?

Posted on May 11, 2008

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Roger Goldberger

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Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.

Posted on Aug 22, 2006

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XBOX 360 WILL NOT READ DISC SAYS OPEN TRAY

eject the game from the cd console if in the drive make sure your xbox is on warm it up take the disc if it is dirty run under warm water all over the silver side of the disc till dirt and debris gets completely removed after still holding the disc turn off the water and use scott SCOTT brand toilet paper the straight kind and use about four sheets to dry the disc or use a blow dryer, not preffered prefreably scot toilet paper after the disc is dry and warm very dry take your clean index finger and remove the rest of the debris off the disc and when the xbox says open tray let it say close tray close it see if it says read the disc if it says read the disc then it is not your laser or the laser needs to be blowed off with an air gun or compressed air. Get it to say close tray and itll close it self, wait ten seconds turn off the xbox turn it back on and go to my xbox mash play wait for it to read the disc. THE DISC WILL NOT WORK IF IT IS DIRTY I reccomend running it under warm water (let dry on both sides while still holding it properly) use a non scratch cloth to clean the disc preferablly scott toilet paper the smooth kind, after it is dry put the disc in the console if youve tried the disc try a brand new disc it might definately work after it says read if it says play the game then its the disc. If nothing happens like it dont say reading disc then your laser is cracked corrupted, or it has debris on it or is wett. Dont let your laser head get wet because i told you to run it under water make sure the disc is dry and completly free of scratches and smudges. WASH THE DISC WITHOUT SCRATCHING IT. Dont put a wet disc in your x box. Mash the hard drive button down and release mash reset to recycle the xbox green lights. Remove all the cords fromt the xbox wait two weeks or shorter, I waited a month or more before i played my game and it worked after I cleaned it twice one time and a month later i cleaned it without soap and used luke warm water.Remember Open tray, press buttom close tray closing automatically should say read reading reading disc then play if does not read the disc then its your laser. If its your laser and you are sure its your laser do not remove the hardrive or any screws they can tell youve botherd it because that will void your warranty. go to www.xbox.com/support its a pdf file print shipping label follow the steps to repair.
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