The camera was lent to someone who returned it claiming the batteries had died because the camera wouldn't turn on and the lens wouldn't retract (m407 model). I replaced the original rechargeable batteries with some rather pricey Kodak brand rechargeable batteries. The camera would then cut on but it would cut right back off and the lens doesn't budge from its erect position. I gave up and let it sit for a while. Tried it today and nothing at all when trying to turn it on. I put in brand new standard Energizer AAs and it would cut on, then back, with no change in the lens. Is something drawing power out of the batteries? Any suggestions would be very much appreciated being as its passed warranty and I lost the box it came in. Thanks.
THE PROBLEM I HAVE IS THAT WHEN I TURN ON THE CAMERA THE LIGHT STAYS LIT FOR ABOUT 5 SECONDS THEN TURNS OFF. WHEN I PUSH THE POWER BUTTON AND THE ARROW AT THE SAME TIME A BLUE SCREEN STAYS ON THAT HAS INFORMATION ABOUT THE CAMERA BUT I CANT SCROLL AT ALL. THIS SCREEN ONLY COMES ON SOMETIMES.THE PROBLEM I HAVE IS THAT WHEN I TURN ON THE CAMERA THE LIGHT STAYS LIT FOR ABOUT 5 SECONDS THEN TURNS OFF. WHEN I PUSH THE POWER BUTTON AND THE ARROW AT THE SAME TIME A BLUE SCREEN STAYS ON THAT HAS INFORMATION ABOUT THE CAMERA BUT I CANT SCROLL AT ALL. THIS SCREEN ONLY COMES ON SOMETIMES.
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Try taking it apart and see if anything around the battery compartment is loose. It is pretty easy to take this camera apart... just make sure you don't have static charge on your fingers!!!
Sound like it was dropped and somone lied about it. Mine got dropped and it behaves in a similar fashon...something about a plastic pin that hold the parts of the telephoto lens together.I had a computer wonk guy lok at mine andit is the little pin on the bottom of the lens assembly inside the ring that snaps on and off. Mine would work if you help up on te bottom of the lens but the it stopped again...lotsa luck
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I recomend follow these step
1.- clean the side of lents circular side
2.- Turn OFF the camera and softly push the lents
3. Softly pull the lent while Turn ON the camera
I hope you resolve the problem
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Since your camera is new the priviledge of your warranty claims must not be lost. So do not tamper to lose this benefit but call up the call centre of Canon for registeration/advice. What you can do is to remove the battery and keep if off . Since the battery is now fully charged you can reset the battery after some hours. There must some error that could have happened when the transfer took place, even a possible errror in memory from your PC. Hope you try. Good day
some times if the batteries get wet it will short the system and it won't turn back on... if you dropped it something may have shifted inside blocking the messaging systems inside the camera. i would take it to a local camera shop.
TIPS: 1.)NEVER PUSH THE LENS IN AFTER CAMERA DIES, BUY A NEW BATTERY IMMEDIATLY AND TURN IT BACK ON, CLOSING THE LENS!
2.)NEVER USE AN AC ADAPTER, USE A RECHARGEABLE BATTERY OR A REGULAR BATTERY!
..to fix this...
Do as i say..
1.) Remove battery 2.) Remove front plate (screw driver may be needed) 3.) Check all gears, make sure they are correctly fitted in place) 4.) Move the gear manually to make the lens come out. 5.) keep it out, put the front plate back together. 6.) reinsert the battery, turn it on.
or... 1.) Remove the battery. 2.) Wait about 6-8 hours. 3.) Reinsert the battery.
or... 1.) Remove the battery. 2.) Try hooking it up through AC adapter, put correct voltage. 3.) Try turning it on. 4.) Remove AC adapter, reinsert battery. 5.) Turn it on.
The lens has a servo fault. This can be either the lens motor, the helicoil in the lens is jamming, or the servo drive electronics has a fault.
You will have to send the camera for service if you want to fix this. I doubt you can fix this yourself unless you have access to the parts, and have the training and tools to do this type of service.
You have damaged lens barrel mech. Within the lens barrel, there are couple of tiny plastic gears and any damage to one of those gear will cause this kind of problem. I'm not sure it would be worth repairing the problem because of the cost of repair around $100. Good luck.
THE PROBLEM I HAVE IS THAT WHEN I TURN ON THE CAMERA THE LIGHT STAYS LIT FOR ABOUT 5 SECONDS THEN TURNS OFF. WHEN I PUSH THE POWER BUTTON AND THE ARROW AT THE SAME TIME A BLUE SCREEN STAYS ON THAT HAS INFORMATION ABOUT THE CAMERA BUT I CANT SCROLL AT ALL. THIS SCREEN ONLY COMES
ON SOMETIMES.
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