Remove agitator on a whirlpool ultimate care II washer

i am assuming that you want to do that to replace the agitator dogs? this vidoe will show ya how to remove the agitator and replace the dogs.......http://www.youtube.com/embed/0GQh8JLqVv8" frameborder="0" allowfullscreen>

agitator dogs are bad they are located under the agitator you will have to take a 3/8 nut driver and remove the center screw in the agitator to get to the pull up own the agitator and they are located inside of there.

replace agitator "dogs"

first you remove the cap on top of the agitator then you remove the inner cap then you use a long extension with a 7/16 socket to remove the bolt the agitator will pull right up

Pop the fabric softner dispenser off the top of the agitator, pull the round plastic piece in the agitator out, the you will see a bolt through the center, remove the bolt and the agitator will slide out

Remove the frabic dispenser from the agitator. Reach in and grasp the small raised handles of the inside dome cover and pull it out. The bolt showing is a 7/16th size. You'll need to hold the fin of the agitator to unbolt it. No need to remove it completely, just unscrew it until it moves freely. Lift up the agitator. Reverse the process to re-assemble.

You must replace the agitator dogs. Pop the top cover of the agitator to access the 4 defective parts. They are pear shaped.
Tools required.

http://www.acmehowto.com/howto/appliance/washer/diagwasher.php

Scroll down for this link will surely help.Check for the content under agitator movement.the way to perform the testing is mentioned in the following link.

http://www.acmehowto.com/howto/appliance/washer/washer.php

try replacing the dogs in the agitater

it sound like the drive block under the agitator is worn out does the bowl lift up and down?.remove agitator to see the drive block.