Buttons i dropped my player and the scroll and all the buttons on the right hand side have stopped working. any idea how to fix or where i can get this sorted out.

To access Mouse Properties, select Start - Control Panel - Hardware and Sound -Mouse.

Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

Hi,

The notebook model you have is shipped with the Synaptics touchpad driver. Please follow the below steps to enable scrolling features:

1. Open Control panel -> click on Mouse . It will display Mouse Properties dialog box.
2. Under Mouse properties Window click the Device Settings tab
3. Click on Device Settings -> Settings button. This will display the Properties for Synaptics TouchPad on PS/2 port.

4. Follow the steps below to enable the Tapping Feature :

Highlight Tapping in the Left hand side , and Check the Enable tapping in the Right hand box .

5. Follow the steps below to enable Scroll feature:

Highlight Virtual Scrolling in the Left hand side and Check both the boxes in the right hand side.
6. Click OK .
Alternatively you can anble scrolling by reinstalling touchpad driver.

Touchpad driver for Vista:

ftp://ftp.hp.com/pub/softpaq/sp39501-40000/sp39534.exe

Touchpad driver for Windows 7:

ftp://ftp.hp.com/pub/softpaq/sp44501-45000/sp44940.exe

If you are under warranty, get it fixed. If it is not under warranty, the mute problem is not something I would spend money to fix (it will take replacing the keyboard).
You can turn the mute on and by clicking the Sound icon on lower right side of the Start bar.
Let me know if this makes sense to you.
I don't understand the mouse scroll/arrow issue. Can you attach a picture of the problem? Thanks.

If this just happened, stop using it right away and wait at least 48 hours. Then try again. You might find that it magically works.

Don't use canned air too much, as it can create new condensation under the button's contacts.

Hi,

You can see a Reset button on the right side of the player.
That's a small button between play button and the lock button
Press that, now the player will shut down
Now switch on the player and try again. Now you will be able to record/scroll

If this doesn't help out, send to service center.


Cheers...!
Mr.Maduraikaran.

Hi,

A couple of things you can try:

1. hard reset the 704 using the button under the battery right hand side;
2. reformat the unit (but that would of course delete contents).

Just curious, did you try/did a firmware update recently? Additionally, the manual has some details on troubleshooting as well as Archos online support.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

when my zen buttons stopped working all i did was just tap (not to soft or to hard) it on the side of my desk on the side of the zen on the volume side.

i think the problem is when people are dropping them its moving bits inside.

copy and paste the following link into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop.


http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe


Once you have downloaded the file, please follow these instructions.

1) Double click on My Computer so that you can see it on your screen.

2) Turn the player off.

3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange.

4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button.

5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish.

6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.

7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.

Next time you try scrolling on the touch pad, also push down (really) hard on the touch pad(kind of like you're squeezing the player). Keep doing this, and you may get it working. I've dropped mine a few times, and this push/squeeze/scroll seemed to work.

THIS WORKED FOR ME:

32. I bought one of these and used it on and of for 4 months. One day I got a "harddisk problem" and tried everything. Because I purchased in the US, Creative said that it was out of warranty but they would fix for £100. I looked around the web and found a thread that shows how to fix it. The solution, and this is a bit technical, is - seriously - to hit it on the right hand side very firmly on the right hand side with your hand whilst switching it on. It re-indexed and I've never had a problem since.
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