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Hi, I always wash the bowl in hot water, would not have it any other way for hygiene reasons & have never had a problem. After all it is only made of aluminium ! What has happened to yours to make you think you have a problem ?
Turn dial to PROG
Press and release HR button a few times - it will have a "PM" on the display if it is set for PM
Press and release MIN button until minutes are set
Once the time you want it to go off is selected, turn the function knob to AUTO-ON - flick the switch to ON - a green light will now illuminate and you are ready to go (don't forget to put water in the reservoir and coffee in the filter basket)
Fill water reservoir with 1/3 carafe distilled white vinegar, 2/3 carafe water and hit the self-clean button - it will take about 35 mins to complete. When it is done, it will beep like it normally does when brewing regular coffee. Self-clean light should go off after this. If it doesn't, simply unplug the machine for 20 minutes or longer. The manual is available for your inspection on the Cuisinart website. If your Cuisinart is one that is missing the Self-Clean function, just brew the vinegar and water like it is coffee by using the brew function.
The only thing I can really suggest is to make sure the easy-lock button is fitted into the right place on the lid, and to make sure that the ice cream mixture is not too thick. But, if the turning paddle is locked into place properly, and the mixture is still in liquid form, then there is a problem with one of several parts - could be the metal sliding switch or even a motorized part. These parts cannot be replaced. It is worth a shot to replace the mixing paddle - the unit has a 3-year warranty, so I would Call Cuisinart to get the part instead of ordering it online - they may or may not give it to you for free. If the new mixing paddle still won't spin, get the unit replaced either thorugh the store (depending on the store -each has a different policy) or get it replaced directly through Cuisinart. This model is actually pretty solid, so a second one shouldn't give you any problems.