My nokia 6020 cell phone does not ring when i receive incomming calls or even when i play tones via my gallery.
I get no sound.
my incomming call alert is set to ascending
my ringing tone is set on thel fly and my ringing volume is
on level 5 but i still hear nothing when receiving a call or palying a ring tone.
Got the same problem with Nokia 6020. After several unsuccessful experiments I tried menu: Settings - Phone settings - Start-up tone : On
THIS HELPED! The alarm rings again! Looks like welcome tone and alarm have some connection.
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Some how your phone was reset or had the tone turned off. Just follow the below guide and your audio should come back on. I would do a soft reset (turn off the handset, remove the battery then reinsert) before performing the instructions.
Tone settings To select a ringing tone for voice calls, select Tones > Ringing tone. To select a ringing tone for video calls, select Tones > Video call tone. To set the ringing type, select Tones > Ringing type. You can also set the device to sound a ringing tone that is a combination of the spoken name of the caller and the selected ringing tone, when someone from your contacts list calls you. Select Tones > Say caller's name. To set the volume level of the ringing tone, select Tones > Ringing volume. To set the various alert tones, select Tones > Message alert tone, E-mail alert tone, Calendar alarm tone, or Clock alarm tone. To set the device to vibrate when you receive a call, select Tones > Vibrating alert. To set the volume level of the device keypad tones, select Tones > Keypad tones.
I have included a link to download your user manual if needed, it comes as a PDF file so you need to have adobe PDF down loader
Settings In this menu, you can adjust various phone settings. To reset some menu settings to their default values, select Restore factory set. Tone settings Select Menu > Settings > Tone settings and from the available options: Ringing tone-To set the tone for incoming calls Ringing volume-To set the volume level for the ringing and message alert tones. If you set Ringing volume to be level 2 or above, your phone rings with the ringing volume ascending from level 1 to the level you have set when there is an incoming call. Vibrating alert-To set the phone to vibrate when you receive a call or a text message Message alert tone-To set the tone to sound when you receive a text message Warning tones-To set the phone to sound tones, for example, when the battery is running out of power
Dear Sir .
Currently your mobile ringing tone is set at low ringing volume level.Thats why you are facing this problem.To increase your ring tone sound follow these step :
Select Menu > Settings > Tone settings and from the available
Select Ringing volume . Set Ringing volume to level 2 or above, your phone rings with the volume ascending from level 1 to the level for incoming calls.
I hope this will works for you.
Does the phone ring when you receive an incoming call? If so, press Menu go to Control Panel (or might be the profile is shown in the menu) after control panel, Profile then Options and then Personalize, then, scroll down and again select Message Alert Tone, set the Tone for the message. Also make sure that the volume is turned up. Save the settings and try again. If this doesn't help and you don't hear any ring tone during an incoming call, let me know after checking the sound settings.
you need to go on to your tone settings and see if you got the incoming alert '0ff' because this is one of the main reason why your phone wouldnt ring, also check your on alret for calls and see if you calls switched off.
you may also need to go on to your profile and check if you have got it on silent and this is another reason why your phone may not be ringing.
hope this helps