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hello, if there is a scratch on your reflective outer glass panel screen, it can be replaced if you are handy with tools or diy i happen to have the screen removal manual for this tv model th42pz700u you dont have to dissasemble the tv just the outer front housing remove the back panel and theres some screws that hold the front casing on those come of and the front refelctive glass can be removed without any trouble or dissasembly of the internals just the front casing
you may need to find a selling as is plasma tv with a broken internal screen usually they are this way that outer screen dosent break easily so unless you want to pay 489 for this reflective glass part i would try and find a 'for parts or repair 42 inch pany' they will fit if they are the same size make sure the outer screen is not broken or scratched. hope this help
Try PDASmart.com. The glass on my zune 80gb just broke as well, and this is the only place that offers a replacement. http://www.pdasmart.com/zune-screen-center.htm
SoCalRugger,
The plasma usually has 2 sheets of glass, the outer one sounds ok which is not good news as these can be replaced.
The inner panel is the actual plasma layer and if it is craked or broken it usually requires a swapout for a new panel.
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