Question about Samsung RB2155 Bottom Freezer Refrigerator

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Refrigerator will not cool

My refrigerator has worked perfect for a year and a half, we have had no recent power loss or anything, and I just noticed that the things in my fridge are not cold and the things in the freezer are beginning to melt. The temperature controls on the outside of the fridge show the correct temperatures (38 for fridge -3 for freezer) and the child safety lock is on so that the temperatures cannot be changed. I called Samsung, they told me to reset the fridge by unplugging it for 30 seconds and then plugging it back in. That worked - the fridge began to cool as well as the freezer and cooled down to the correct temperatures. Then it shut off again - i reset it again, it cooled down again, then broke again -- I have now reset it 4 times in a 48 hour period and have a maytag guy scheduled to come fix it, but wondered if there is something i can do so that i don't get charged with their fee.

Posted by Michelle Rowe on

  • 3 more comments 
  • Anonymous May 22, 2008

    same trouble i have atm with mine would lie to hear if yours was fixed

  • Anonymous Jul 07, 2008

    same problem called samsung sent out contracted repairman guy said it was the relay ordereded part, replaced relay, then told me it was the compressor, still charged for the relay and waiting for the new copressor

  • Anonymous Mar 13, 2014

    after a power outage, neither fridge nor freezer are cooling. Now the control panel fridge temperature display is flashing '40' even though the inside temperature is 65 or better.

  • Anonymous Mar 14, 2014

    The display panel says the correct temperature but the fridge is not cooling properly

  • Anonymous Mar 14, 2014

    we just have lines where normally the temperature setting is. If we unplug and plug back in it works for a short period of time, then stops again. So frustating....please help

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Anonymous

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No there a is nothing you can do, they gonna change a card, and charge for the card and the job,now check for waranties maybe the card is on waranty...good luck

Posted on Aug 11, 2006

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